🦾 Getting 13.5M SA Kids Skilled in Robotics

Plus: OpenAI’s deep play 🔫, Pep’s big year, 14 startups the world needs & how to get into SA's new tech hub.

NEW
Newsletter
February 4, 2025

Need a good endorsement? Well, this one Zimbabwean hustler conned his president into endorsing his fake EV invention. The president of Zimbabwe held a ceremony for him to showcase his vehicle that is “powered by RF" signals” and thus, according to him, runs infinitely without any fuel.

In this Open Letter:

  • STEM joy: Getting 13.5M SA kids skilled in robotics & coding.

  • OpenAI’s deep play, Pep’s big year & 14 startups the world needs.

  • Best place to build in SA: And how to get your startup into the action.

  • The ultimate township fire-prevention device: The results are in.

  • Lonely building your startup? Join The Open Collab and get support.

Together with:

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Getting 13.5M SA Kids Skilled in Robotics

The best way to secure a child’s future just so happens to also be how you secure an entire country’s future. And the richest countries in the world can prove it – the more you invest in STEM education, the richer and more successful you, your people and the whole country become.

So, in today’s Tuesday Deep Dive, we’re focusing on a startup looking to revolutionise how we teach kids critical skills in science, technology, engineering and mathematics…

As technology (particularly AI) advances apace, our human ability for critical thinking has never been more important…

Our critical thinking skills help us solve problems that AI can’t. But it also helps us get better at leveraging tech to augment our own abilities, improve on the tech, and figure out when the tech is being used for not-so-lekker stuff.

Vital knowledge in the age of AI.

But, currently, critical thinking is (or is not) forged and nurtured in school – particularly with STEM subjects like Science and Maths.

And South Africa is struggling to properly teach these subjects to kids. 

In fact, Grade 5 and Grade 9 learners from SA finished last (out of the 59 participating countries) in the Trends in International Mathematics and Science Study in both Maths and Science, despite their international counterparts all being a year younger than them – i.e. Grade 4 and Grade 8. 

SA Government tryna step up to the plate…

Back in 2019, President Cyril Ramaphose introduced the concept of “Smart Cities” (a new South African city built on smart technologies) during his State of the Nation Address. Not to mention the “Fourth Industrial Revolution” (4IR), a buzzword kicked about. But if you want to see these things take shape, you need to start with the youth, and that’s what the government is doing…

In June 2024, the Department of Basic Education (DBE) gazetted an amendment to the National Curriculum Statement to include coding and robotics in the Grades R—9 curriculum.

The idea is that this new curriculum will be taught by existing teachers (once they’ve been trained 🤦‍♂️), and the Department of Basic Education will ensure that schools are equipped (with computers and other equipment) to teach coding and robotics subjects.

Exciting stuff.

Teachers: Real South African heroes. Give them medals. And raises…

But there’s a monster challenge awaiting the government and, specifically, the DBE.

There are nearly 25’000 schools in SA, the vast majority of them (22’500+) public schools (ones that receive government funding), and just over 450k teachers.

That’s a heck of a lot of teacher training, school resourcing (computers and robotics equipment), and curriculum development required to teach our 13.5 million-ish school kids robotics and coding (unlike subjects like mathematics that, some say, only need a textbook and a chalkboard)…

Not only that, but you can imagine in a country like SA, there’s little to no exposure to tech (beyond a smartphone) for the vast majority of these learners.

And lest we forget the challenges faced in getting textbooks into schools (year in and year out) – which is crazy considering that something as simple as providing every single learner with textbooks can improve literacy scores by as much as 20%...

The local startup cracking the code to teach robotics and coding

But a local startup is stepping up to solve this challenge at a record pace. Resolute Education has built a comprehensive suite of products to help schools with no coding or robotics experience (or teachers) required.

Resolute provides the school with a tailor-made CAPS-aligned starter package, including student and teacher guides, textbooks via their partnership with Oxford University Press, and video. So, with 6 hours of SACE-endorsed drip-fed in-person training (spread throughout the year to keep it manageable and qualifying teachers for CPDT points), any school can start offering coding and robotics classes.

They also supply a range of robotics kits for K (Grade R) to Grade 9, that allows kids to physically:

  • build and programme smart gardens

  • a line-following car

  • and even an automated home (guess who’s never YouTubing how to set up a smart home appliance ever again?).

And the entire ecosystem is run via their LMS, which is helpful for teachers who may not know where to get started in presenting these classes.

For teachers and schools not convinced yet, there’s also a limited free version called Code The Nation with some resources, teaching plans and web simulators anyone can use to start laying down the foundation in prep for the rollout, right now.

We recently chatted with Resolute Founders Rajesh and Gareth. They’re expanding into the robotics and coding competition space for students who excel in these subjects and want to flex their robotic muscles a bit.

We think that Resolute is sitting pretty at the moment: With a government-mandated subject requirement that schools probably can’t fulfil from a training, hardware and curriculum perspective, there’s a need for an innovative solution.

Millions of SA kids exposed to critical thinking through coding and robotics? That’s exciting and we’re watching this space.

CHECK THIS OUT

The Best Place to Startup in SA

And an exclusive ticket to all the action…

Move over Joburg and Cape Town, SA has a new tech hub.

It shouldn’t come as a surprise – most people in tech know that some of the world’s most advanced satellite tech isn’t from the US or China; it’s from right here in SA wine country.

You know, the birthplace of top ventures like Snapscan and a little something called The Open Letter

But now it’s confirmed: A recent study by Quickbooks SA found that Stellenbosch now leads SA for the most tech jobs per capita.

“It is amazing to see the Stellenbosch tech ecosystem grow,” says Jacques Burger, COO of Stellenbosch-based hardware-software and CTO support legends, Octoco.

“I’d like to believe that our efforts at Octoco and Yenza Venture Studio, along with locals like LaunchLab, Workshack, Spatialedge and Alphawave Group, have contributed to this.”

And there’s room for all of SA to benefit…

How You Can Benefit from This Development

Anyone familiar with Elon Musk’s “First Principles”, (i.e. if you want success in any industry, go to where the ecosystem flourishes), will immediately draw a logical conclusion from this…

If you want to be successful in tech in SA:

  • You either need to build in Stellenbosch

  • Or work closely with suppliers/partners there.

Well, Jacques says Octoco will do you one better – Yenza Venture Studio is in Stellenbosch and looking to help SA founders develop and scale their startups.

So, if you want some of that prime SA tech action, apply today and come build with the best in the country.

IN SHORT

Set those tongues a waggin’…

🇿🇦 Flying the flag. The first edition of the Africa Tech Summit Awards is fast approaching with 55 finalists from across the continent being named. Representing SA at the awards are Cassava Technologies, Yellow Card, SwiftVEE, Ikusasa Technology Solutions, My Pregnancy Journey, and Peach Payments. Winners are announced on 12 Feb.

🤓 OpenAI’s Research Guy. Hot off the DeepSeek AI shakeup last week, Open AI launched a new AI Agent called deep research. The Agent apparently helps “people who do intensive knowledge work in areas like finance, science, policy, and engineering and need thorough, precise, and reliable research.” Another onslaught on Google’s search dominance.

👀 Something to work on. Y Combinator has released its latest list of ideas they see as interesting for startups to be working on, a mere 3 months since the last one — a testament to how quickly things are moving in the tech and startup space. This round of Requests for Startups (RFS) includes (unsurprisingly) a bunch of ideas in AI, as well as data centres, automation, and compliance and audit. Are you building something they listed?

🛒 Put a Pep in Your Step. Pepkor is planning on opening up between 250 and 300 brick-and-mortar stores in 2025. This is off the back of bumper Q4 2024 results which show the retailer group’s revenue increased by 12.1% driven largely by its clothing and general merchandise segment. Its financial services offering which includes Flash and Capfin grew by a massive 35% in the same period. Very nice.

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with ultra-simple project management with Notion, next-level business strategy support from Metavolve and 12 more vital startup tools & services.

BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Had a killer founder-and-funding AMA session with Next176’s “money guy”, Rajiv Daya.

  • Helped connect Gustav with everyone’s favourite local AI Agent-monetisation dabbler 🤖🤑.

  • Tryna get Danie the best JHB photographer to up his property game.

  • Got our invites for Friday’s founder mindset and scaling masterclass.

  • Received Y Combinator’s RFS list days before anyone else in SA 🎯.

  • Helped Danei get valuable insights into SAFE agreements (Simple Agreements for Future Equity) that she could use to set her accountants straight.

  • Had a long discussion around possibilities when a little birdie mentioned to us that there’s a really, really small chance SA might see the return of Mxit (or some form of it)…🤔

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.

  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.

  • Join all our online and in-person events for free!

  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

HAPPENING SOON

Upcoming Events

In four days’ time, we’re getting serious about the founder mindset with a hard-hitting look at the scale-up trap EVERY founder steps in (and how to avoid it) — exclusive to members of The Open Collab community.

Friday, 7 February at 12:00.

13 February 2025 — Cape Town Coffee Meetup: Come hang out with the Open Collab community, meet new faces, and chat about what you’re working on — exclusive to members of The Open Collab community.

14 February 2025 — LinkedIn Ad Hacks: Cracking the code: How you can make LinkedIn ads work for you on any budget — exclusive to members of The Open Collab community.

View all our upcoming events here.

WHAT YOU SAID

We didn’t start the fire…

Last Friday, we riddled you about affordable SA-built fire-protection devices for RDP housing, and most of you know all about Lumkani.

🟨🟨⬜️⬜️⬜️⬜️ 📱 FireNet (21%)

🟨🟨🟨⬜️⬜️⬜️ 🧯 Xtinguish (31%)

🟩🟩🟩🟩🟩🟩 🔥 Lumkani (48%)

Your 2 cents…

Well, lekker guess, Leverne! This time it worked out perfectly 🎉.

Ooh, so close, PK! 🤏

Nice, Ramona. Ja, they really on 🔥.

🎁 How to Get Rewarded by Co-Workers

Plus: Startup in your pocket 💸, a new way to tip & the tools self-made businesses use.

NEW
Newsletter
January 31, 2025

Want to go fast? A startup built the world’s first independently made supersonic aircraft (meaning no governments or agencies were involved), and you can watch it break the sound barrier and then some. Once they roll out commercially, it could cut your current London—New York flight time down from ±8 hours to just ±3.5 hours.

Hey, hey, it’s Fast-Five Friday — 5 startups in 5 minutes, let’s go…

Together with:

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1. THE R50 STARTUP

A Micro-Business on Your Smartphone…

Of the ±8 million unemployed South Africans looking for work, starting up their own business seems impossible without products to sell or the capital to acquire them.

But many of these have smartphones, and the people in their neighbourhoods are used to buying various digitally purchasable products such as airtime and data, electricity, bus tickets, insurance products, as well as physical goods like appliances, electronics and even groceries.

Qwili is a local digital marketplace and sales portal that lets informal micro-merchants become agents in the field selling a range of products for a commission.

It’s super lean, allowing them to trade using just their smartphone and R50 activation to get started. They download the Qwili App, sign up, add the money to their Qwili wallet and can start selling by selecting the product and accepting payment from the customer right there and then.

It’s a smart play that can solve big problems and open up markets in the informal sector that’s previously been hard to access at scale.

Qwili was recently named one of Heavy Chef’s Top 5 Most Exciting SA Startups to keep an eye on.

Buy some tickets to the shisa nyama

2. TIPPING THE SCALES 

Cashing in on SA’s Cashless Tippers…

SA is still pretty divided about cash. SARS says 56% of us still use it, but in a May 2024 Open Letter poll, only 7% of you said you still use cash, so usage likely differs between markets. Nonetheless, some sectors believe we’ll be a cashless society by 2030.

This begs the question: What about tipping your car guard, petrol attended or any other person that offers a service in SA’s not-so-formal side of the economy? 

Local startup tipped is tackling this by allowing you to tip without having to download a special app, reducing the friction and saving time.

A person who wants to receive tips signs up with their SA ID, passport or foreign passport number, and gets a personal QR code, linked to a tipped digital account. Then the tippers then just scan the QR code with their phone and BOOM.

The receiver can then draw the cash at an ATM or PnP till point – or just buy goods directly from their tipped wallet.

And it starts with tips, but the business opportunity (for tipped) comes when the money in the system is used for all kinds of services and products at partners. If this manages to scale it would not only be great for the 140k odd petrol attendants and thousands of car guards, but also for businesses that want to engage this market segment.

You get 35 days interest-free tipping on your credit card, surely you can make that a R20 ;-)

3. DRY JANUARY

A Sophisticated Opt-Out Option?

South Africans are a thirsty bunch, ranking 43rd (of 180) in global alcohol consumption at 9.45 litres per capita. This is less than 4 litres shy of Latvia, who lead the global rankings at 13.19 litres. 

The only African nations that drink us under the table are Uganda (7th place at 12.48 litres), Tanzania (17th place at 12.04 litres), and Burkina Faso (24th place at 11.05 litres).

But remember when you couldn’t buy alcohol (legally) back during 2020’s COVID lockdowns? Turns out the whole prohibition exercise boosted SA’s non-alcoholic category to 3% of SA’s beverage market – and it’s set to grow by 31% by 2024.

One local manufacturer is crafting non-alcoholic spirits that offer consumers more than they’d get with a glass of tonic and a slice of lime. By using flavours extracted from botanicals from SA’s Cape Floral Kingdom (the most diverse floral kingdom on earth), Abstinence offers consumers a range of non-alcoholic substitutes for rum (Cape Spice), Whiskey (Cape Malt) and Gin (Cape Floral/Citrus).

Only one way to find out how good it is, though.

Look like the party while being 100% sober. Nice

4. DR. DATA

Getting Better Healthcare from the Numbers

South Africa’s healthcare system ranks 82nd in the world.

Not the worst. But also not that great. With just 8 Drs per 10’000 South Africans, we’re way behind most of our BRICS buddies like Russia (38 per 10k) and Brazil (21 per 10k) Not surprising, then, that we’d want to do better to keep our people healthier.

Solving low numbers of doctors or infrastructure challenges won’t happen overnight, but in the meantime, making smarter decisions could have a massive impact.

This is where Wimmy comes in. Operating at the intersection of health science, data science and business management, Wimmy provides organisations and individuals with data-driven insights to improve the efficiency of healthcare operations. Their platform helps healthcare organisations get vital data and insights to allow better allocate funding, workforce and equipment for optimum healthcare.

What’s more, these insights are crucial to motivate ongoing (or even increase) donor-funded healthcare programs as they can go a long way to prove the money was well spent.

Wimmy recently helped Unjani Clinics, a network of 240 nurse-led clinics and care settings serving low-income and underserved communities in SA, achieve some remarkable results.

Keen to learn more? Wimmy will be hosting a live webinar with Lynda Toussaint, Unjani Clinics’ CEO, to unpack how organisations can use the data gleaned from Wimmy’s fit-for-purpose data platform to thrive. If you’re keen to see Wimmy in action. Join in.

5. THANKS!

See and Be Seen

The best way to keep employees happy and in the game? A recent survey found 46% of respondents left a job because they felt unappreciated. 

And the global engagement authority, Gallup, says there are 5 essential pillars to strategic recognition in the workplace – fulfil even one of those pillars for your employees and they’ll be 29% more engaged. (That number rockets to 90% with 4 or all 5 pillars.)

So recognition leads to engagement.

SA startup Zuzo is a peer-driven recognition platform that integrates with your team's Slack or MS Teams, enabling them to recognise great performance in the team. It’s like a high five, but with a ten-rand note changing hands.

As the business owner (or HR) you set a budget and then empower your employees to pick team members to give recognition to – in the form of Zuzo credits, which pay out instantly into their virtual Zuzo Mastercard to spend anywhere.

If you know, you know…

Do you want to build with folks like Zuzo’s Head of Growth Geoffrey Forbes? Join The Open Collab and let’s get building.

IN SHORT

Be in the know, when you’re back in office…

🚪Open Up Asapp. Some big local (non-banking) payment players have launched The Association of South African Payment Providers (Asapp) to promote fair access to payment infrastructure, reduce the wholesale cost of digital payments and enhance customer mobility within the payments ecosystem. They include: iKhokha, Peach Payments, Yoco and several others. Putting more transaction power into S.Africans’ hands — we love to see it.

💰 A Brand New Path. South African payments-as-a-service provider NjiaPay has closed a $1 million pre-seed funding round led by HAVAÍC and angel investors from Anyfin, Banxware, and Maxidrive. The funding is earmarked to scale NjiaPay’s Cape Town & Amsterdam teams, and further enhance the platform’s capabilities. Here’s to more empowered African businesses.

🇿🇦 Top Ten Tech Towns. The top tech towns in SA have just been announced. It includes Stellies at number 1 (beating major cities Jozi at no. 3, and the Mother City at no. 5) with an average of 36 tech-related jobs per 100k people, and Midrand with 30 tech jobs per 100k. Pssst — also check out our “Jobs in Tech” below…

👘 Office Pyjama Party Loading. Well, it looks like the international trend of working from home coming to an end has reached our shores. That’s according to CareerJunction’s Employment Insights Report for Q4 2024. 4.3% of all jobs listed in 2023 were remote/hybrid, with this number decreasing to 3.7% in 2024. Good news for those in tech though, remote work jobs sit at 11.5%, so it’s a good industry to be in if you enjoy those WFH perks.

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with easy no-code websites with Webflow, all your VC and startup legal sorted by Dommisse Attorneys and 12 more vital startup tools & services.

CHECK THIS OUT

Why Self-Made Businesses Are Choosing Xero for Smarter Accounting

Running a business is no easy feat, and for self-made entrepreneurs, every decision counts. Managing finances effectively can be the difference between thriving and just getting by. That’s where Xero steps in — offering cloud-based accounting software that provides business owners with the tools they need to manage their finances smarter.

From gaining sharper insights into financial business health to fostering growth through better knowledge, and building a connected ecosystem of apps, Xero is designed to help self-made businesses succeed. Here’s how Xero is empowering business owners to take control of their numbers and set their businesses on a path to success.

Sharper Insights, Brighter Business

For any business owner, making informed decisions is crucial. Xero provides sharper insights into financial business data, providing a real-time cash flow overview, profits, and expenses. 

By offering automated reports and intelligent dashboards, Xero helps highlight trends and potential issues before they become problems. These insights enable business owners to act quickly and strategically, ensuring that their business runs smoothly and efficiently.

The ability to access finances on the go allows business owners to make data-driven decisions from anywhere—whether in the office or meeting clients. With Xero, brighter business outcomes aren’t just a goal—they’re achievable, powered by accurate, up-to-the-minute insights.

The More You Know, The More You Grow

Knowledge is power, and for businesses, understanding their numbers is key to growth. Xero’s platform is designed to simplify accounting processes while providing a complete, holistic view of financial business performance.

Xero helps entrepreneurs see beyond the day-to-day by offering clear, actionable insights into their performance. Whether it’s forecasting cash flow, identifying opportunities to cut costs, or understanding their profitability across different products or services, Xero equips business owners with the knowledge to grow their business with confidence.

Building a Connected Ecosystem for Self-Made Businesses

As well as accounting software, Xero provides access to a large ecosystem to enable tailored tech stacks to suit the needs of any self-made business. Integrating with over 1’000 apps, from inventory management to customer relationship tools, Xero ensures seamless integration across the business.

Through Xero’s live bank feeds and automating manual tasks, Xero saves business owners valuable time and reduces the chance of human error. This connected platform allows entrepreneurs to focus less on admin, and more on what they do best—running their business. It’s about making technology work for you, so you can focus on growing your self-made business.

JOBS IN TECH

Fresh-Start February?

🤓 Product Manager (Fulfilment Mobile Team) @ Takealot.

👩‍💻 Backend Engineer @ VALR.

🖌️ UI/UX Designer @ Codekeeper.

🤖 Head of Digital at OneDayOnly.

Hiring? Get in touch, and we will feature it here.

GAME TIME

Did you know?

This South African-built fire protection device helps protect shacks, RDP houses, containers, and backyard rooms from township fires by alerting the device owner and other nearby devices of a potential fire threat to create a real-time fire response network via cellphone technology…

WHAT YOU SAID

Talk to me, Baby…

On Tuesday we asked how you prefer your service, and live chat wins the popular vote…

🟨🟨🟨🟨🟨🟨 📞 Over the phone (33%)

⬜️⬜️⬜️⬜️⬜️⬜️ 👨‍💻 Video call (0)

🟨🟨⬜️⬜️⬜️⬜️ 🤓 Face-to-face (in-store) (13%)

🟩🟩🟩🟩🟩🟩 📱 Live chat (34%)

🟨🟨⬜️⬜️⬜️⬜️ ✉️ Email (14%)

🟨⬜️⬜️⬜️⬜️⬜️ 👔 Concierge service/PA to solve it for me (6%)

Your 2 cents…

Awesome result, Cherryl! If all of them could be like that, sure you’d win even William over. 👇😊

True, Joanne. In a perfect world perhaps it could be … 🔮

Think most people feel you there, Allistair. ✌︎︎

Oh ja, William, live chat doesn’t work when it’s not manned 24/7 — and there are, unfortunately, quite a few companies that make that mistake. 🪦

🚀 How to Jump the Support Queue

Plus: SA’s disappearing TikToks 🕺, China’s dirt-cheap AI, humanoid robot armies & how to max your tax-free benefits.

NEW
Newsletter
January 28, 2025

Think you can outrun a robot? Well, here’s your chance to prove it: In April, Beijing hosts the world’s first human-robot marathon. So far, 12’000 humans have enrolled to battle it out against the fastest creations from 20 robotics and AI companies — who will win? 👟🦾

In this Open Letter:

  • Business sense: Helping companies turn frowns into advocates.

  • SA’s dirtiest TikToks, China’s dirt-cheap AI & humanoid robot armies.

  • Moving fast: How to get max tax-free benefits before tax year-end.

  • Did you know this local AI car diagnostics startup? The results are in.

  • Lonely building your startup? Join The Open Collab and get support.

Together with:

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Helping Companies Turn Churn to Retention

In today’s Tuesday Deep Dive, we explore one of the sagest truisms in business: Great customer service is both expensive AND absolutely free. It’s free because delighting a customer with an issue is the single cheapest way to keep their business and turn them into an advocating superfan.

But support becomes really expensive when you mess it up… and that’s why we want to tell you about this SA startup doing exciting things in this space…

Great service is a strategy

If there’s one business function that’s become substantially more complex in the last 20 years, it’s customer support. 

Pre-internet, you had a call centre that serviced people and that was it. Train those people, manage them well and good luck to your poor customers being in that queue for hours. 

As a customer, it sucked a bit. And when social media came along, so did the customers publicly voicing their opinions about you. As many as 97% of consumers check out online reviews (at least occasionally), with a single bad review reducing purchase intent in consumers by up to 42%.

The thing is, customer issues are unavoidable and when they inevitably happen, you want to be able to deal with them so quickly there’s not even time for that customer to tweet about it.

And doing that fast means meeting the customer where they’re at.

Can't have any open tickets if you refer them to your colleagues…

Get it right and you win…

Investing in great support is like eating healthily and getting loads of exercise – either it’s part of your strategy or you're paying for your mistakes (later on). Because cracking the customer service/support code could have a healthy impact on a company’s bottom line.

89% of customers who have a positive customer service experience are more likely to do business with that company again, with as many as 78% being willing to do so even after a mistake has been made, but still received great customer service. 

And it makes sense to keep an existing customer happy.

It costs between 5 and 25x more to get a new customer than to keep an existing one, with profits seeing a rise of 25%+ by simply increasing a company’s customer retention by 5%.  

So it makes sense to invest in a solid customer service/support strategy. 

The local player improving customer service

Local customer service platform Cue is stepping in to tackle the scattered nature of customer service with a two-pronged approach:

  1. Meet customers where they are with tools like chatbots, live chat ticketing and AI agents running across platforms like WhatsApp, Web and Facebook Messenger.

  2. Keep support teams on top of things by funnelling all those conversations into a centralised inbox and helping them create faster solutions for clients.

Cue’s AI Agents are also making waves. For example, they supplied the AI for Payflex which managed to resolve 82% of queries successfully. Pretty solid numbers, especially for something that AI sceptics often side-eye.

On top of that, Cue not only integrates with popular business tools like Slack, Hubspot and many other third-party apps and CRMs to keep everything connected and help you stay on top of customer conversations. And for customisation lovers, it features a drag-and-drop workflow builder that’s tailored to your unique needs, industry, and team structure.

Not stopping there, they recently added a WhatsApp Business broadcast feature that lets businesses send updates on everything from promos and sales to last-mile delivery updates and payment reminders.

Serving customers well will most definitely mean including humans somewhere in the loop, but AI, smart tech and valuable features could help lower service costs while still creating great experiences. We are watching this space…

CHECK THIS OUT

Max Your TFSA Before Tax Year-End

Secure better returns, pay less in fees, and start saving smarter right now…

With the 28 February tax deadline looming, now is the perfect time to take full advantage of your Tax-Free Savings Account (TFSA). 

But not all TFSAs are created equal — so Fynbos Money steps in to help you save smarter and grow wealth faster.

Why choose Fynbos?

  • Lowest fees: Keep more of your money working for you.

  • Market-based growth: Unlike fixed-interest TFSAs at banks, which offer limited returns, Fynbos gives you access to top-tier funds from 10x, Satrix, and Sygnia.

  • Easy and fast setup: Open your account in under 3 minutes and automate your savings journey with zero hassle.

  • Smarter savings strategy: Fynbos helps you build an emergency fund first, then grow your TFSA to maximise your tax-free benefits.

Only 6% of South Africans can afford to retire comfortably — Fynbos Money is on a mission to change that. With its innovative platform, investing becomes simple, transparent, and effective.

How? By helping you take small steps that will max your returns – through insights like these…

Instagram post by @fynbosmoney

Don’t wait to secure your financial future. Max out your TFSA contributions before 28 February and start growing your wealth today.

IN SHORT

Say something sensational…

🪡 Stitching Together. Local Payments infrastructure company Stitch is expanding to in-person payments thanks to its first major acquisition: payments provider ExiPay. The move will let enterprise businesses use Stitch to accept in-person payments via card and offer customers the option to pay with alternative digital payment methods. Congrats team Stitch…

🐳 The One You Seek? Chinese AI company DeepSeek launched an open version of its R1 reason model last week. And it’s got the tech world’s tongues wagging with claims it performs just as well — or better — than Open AI’s o1, trained at a fraction of the price of its American counterparts. Hitting no. 1 on iPhone’s download charts, it’s impacting (among others) Nvidia’s share price — down 16%. Here’s a super informative thread on why this AI’s causing such a stir, shared in our Open Collab community yesterday.

🤖 RoboTraining. China has unveiled its new humanoid robot training ground, the first of its kind, in Pudong District, Shanghai. The initiative by the Chinese Government can train over 100 robots at a time, with a vision to bump that up to 1’000 by 2027. And again we ask, what could go wrong?

⛔️ Naughty Naughty. In Q3 nearly a million videos from South Africa were removed by TikTok for violating the video platform’s Community Guidelines. TikTok’s impressive technology capabilities helped it remove 97.9% of content before a community member reported it. This is why we can't have nice things.

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BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Helped Piet find a solid SQL database consultant 👨🏼‍💻.

  • Discussed DeepSeek and how it’s playing right into Apple’s hands with affordable on-device computing — and watching Nvidia’s share price slide…

  • Noted that crypto markets seem to be dropping in sympathy with Nvidia…??? Discussing whether it’s politics and a general pullback in Feb 🤷🏽‍♂️

  • Helped Laurie find a good doctor in his new neighbourhood — plus online medical help and referrals.

  • Helped Timo find a data scientist who can code in R.

  • Celebrated Enrico’s intelligent bike-safety product collab with a security company.

  • Had an awesome chat roulette session with the entire collab on Friday ☕.

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.

  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.

  • Join all our online and in-person events for free!

  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

HAPPENING SOON

Upcoming Events

31 January 2025 — Fundraising 101 — AMA: We’ve invited founders and teams who’ve recently raised funding to give you the ins and outs of securing investment —exclusive to members of The Open Collab community.

4 February 2025 — Cape Town Coffee Meetup — In-person: Come hang out with the Open Collab community, meet new faces, and chat about what you’re working on — exclusive to members of The Open Collab community.

7 February 2025 — Avoiding the Scale-Up Trap — AMA: Sometimes what you think is “normal” when scaling is a trap: Here’s how to escape it — exclusive to members of The Open Collab community.

View all our upcoming events here.

WHAT YOU SAID

Keep rollin’, rollin’…

We gave you a riddle last Friday and asked if you recognised the AI vehicle diagnostics startup — and, yeah, quite a few of us recognised them…

🟨🟨🟨🟨🟨⬜️ Scanmoto (46%)

⬜️⬜️⬜️⬜️⬜️⬜️ LookBot (4%)

🟩🟩🟩🟩🟩🟩 Carscan (50%)

ICYMI — we did a feature on Carscan a little while ago.


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🏆 When the Little Guy Goes Big

Plus: Afrikaans Uber 🇿🇦, literacy now, the whole tooth & something for your bike.

NEW
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January 24, 2025

Ride in your home language? Gauteng now has its own “Afrikaanse Uber” — and we just love their brand positioning. Wanatu is a play on “waar na toe” (where to?) and it works so well: Wanatu? “Na Mamma toe!” (if you’re Kurt Darren or one of his fans).

And with that, we welcome you to Fast-Five Friday! 5 things SA Startups in 5 minutes — let’s go…

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1. CROSSING THE DIGITAL DIVIDE

The littlefish enabling big payments…

If you’re a regular Open Letter reader, chances are you haven't used cash to pay for something in quite some time. In fact, only 2% of our readers use cash with a cool 80% opting for Tap-and-Go or Apple/Google/Samsung Pay.  

And while digital payments are certainly on the rise, the vast majority of South Africans might not be ready to ditch cash just yet. In the recent Payments Study Report, The South African Reserve Bank found that:

  • Cash payments account for 56%.

  • Debit card payments account for 34%.

  • Banking app payments account for 5%.

  • With credit cards, internet banking, money sending, and other payment methods making up the remaining 5%.

So for Micro, Small, and Medium Sized Enterprises (MSMEs), it’s tricky moving away from cash mostly due to the perceived cost and complexity.

That’s why local merchant-success platform littlefish helps banks serve more MSMEs wanting to cross the digital divide. 

It gives merchants a range of digital, mobile or POS payment software, as well as an e-commerce, stock and inventory solution. Including a suite of products to help merchants understand their cash flow – complete with analytics to spot new opportunities and risks. 

All while giving big banks the tools to onboard the little guy, offer them specific financial services, and help with the required compliance, all with the ability to build bespoke solutions for each merchant based on their unique needs.   

And that’s one thing we like. Instead of trying to beat the banks and building another FinTech-would-be-bank, they are empowering existing banks with a white-label solution that helps them service a customer segment better. Smart play.

Make a little fish so big he can afford to buy Apple products.

2. OH SNAP!

Turning the page on literacy in SA’s schools

More than 40% of South African households with children have no books at home. While the country's education challenges are complex, failing textbook distribution isn’t helping.

And we can see it not only in results but also in studies screening SA learner competency.

One found that 81% of Grade 4 learners struggle to read for comprehension at the age of 10. And when we see that nearly 75% of SA schools do not have school libraries, we can start to see why.

Snapplify is a local EdTech platform setting out to change this, not only locally, but across the rest of Africa. For the last 13 years, their platform has given students 24-hour access to their digital library of more than 50’000 free resources like study guides, e-textbooks, children’s books and past exam papers. They also sell e-versions of paid-for textbooks.

With a focus on promoting African mother-tongue languages like Afrikaans, Xhosa, Sepedi, Zulu, and more, could Snapplify be the answer to getting more books in front of more SA learners? We think it might just be….Definitely watching this one.

With 50k titles, there is no way you are running out of things to read.

3. BITING DOWN ON DENTISTRY

The tooth, the whole tooth, and nothing but the tooth…

Two of the world’s most common oral health problems are gum disease and cavities, with 90% of South Africans experiencing these at some point in their life (the only thing more common than gum disease is getting the cold – think about that…).

Gum disease unfortunately also leads to a bunch of other health issues like an increase in cancer, cardiovascular disease, diabetes, and even mental health issues…

Local ToothTech Mia Health Technologies is making it easier for more people to access a wider range of dental services through their Mia Mobile dental clinics which can come to your home, school, or even the office.

We chatted to Mia Health Technology Co-Founder Zane Stenning recently on “Meet the Startup” to hear about what they’re up to, and where they’re going next.

Instagram post by @theopenletterza

4. FROM THE OPEN COLLAB COMMUNITY

Back on yer bike…

Believe it or not, bicycles can be quite expensive…

We found this one for a cool R270’000 – about as much as a brand new Polo Vivo.

And while it’s a great way to increase the odds of recovering your stolen bicycle (apparently less than 5% of the 100’000 bicycles stolen in SA each year are ever recovered), the insurance space might be an interesting opportunity.

We’ve written about the booming global bicycle market before – as much as $122 billion globally.

With expensive bicycles causing a bit of a headache for insurance companies dealing with insurance fraud – “Was the bike really stolen or does the owner simply want a new bike?”.

Cause you know cyclists are a lil bit sketchy like that (Issa joke, guys…).

Local BikeTech startup 3BO has built a tracking device that can be discreetly attached to your bike. It also integrates with WhatsApp, which allows them to unlock a whole host of features like accident detection, post-theft tracking, and first responder & community support.

And with a 3BO tracking device on the bicycle (btw – a mega cool one with magnetic battery charging and designed in such a way that it can look like it’s part of the bike), this could go a long way in limiting bicycle insurance fraud – not to mention bumping up those recovery numbers…

Join The Open Collab. Build with awesome SA founders like Enrico Liebenberg from 3BO.

Slik design makes sense if your bikes cost R200k.

5. SUPPORT YOU NEED

Getting your own back in 2025

5 Key opportunities for SMEs to capitalise on this year…

2024 was not an easy year for SMEs.

“We saw continued headwinds for SME owners in South Africa – high interest rates, inflation, as well as heightened uncertainty around election time and the GNU left their mark,” says Thomas McKinnon, Chief Growth Officer at Lula.

But the Bureau of Economic Research believes 2025 could be very different.

It projects increased economic growth at 2.2% this year, with S&P expressing positive outlooks for South Africa, which Lula believes could help SMEs see growth double over 2024.

How? Thomas and team have identified five 2025 business trends that could give SMEs the upper hand, including:

  • Smarter fin models to serve SMEs faster and more efficiently

  • Democratised financial data gives SMEs unprecedented insights

  • New markets are being born every day as connectivity increases

  • Payments are getting smoother and faster, and SMEs are winning

  • Tech like IoT and AI are now available to everyone – time to innovate.

And it’s all changing the game in small businesses’ favour…

The Lula team have gone through great effort to package these SME opportunities in an accessible, powerful way to help small businesses get set up to capture the moment – backed by data and complete with practical steps for capitalising on each trend.

Want the full picture?

IN SHORT

Stand on a soap box at the braai…

😶‍🌫️ Get Naked. Local InsureTech startup Naked has landed a staggering R700 million in Series B2 funding from BlueOrchard, with increased funding from existing backers Hollard, Yellowwoods, International Finance Corporation (IFC), and Germany’s development finance institution DEG. The funding will go towards deepening investment in automation and AI, product and market expansion, and enhancing advertising. Finally, they can put on some pants…

📱The Meta Multiplier. Meta has announced it’ll soon let users add WhatsApp to their Meta Account Center to allow its users to manage their Facebook, Instagram, WhatsApp and Meta Quest accounts in one place using ‘Single Sign On’, as well as being able to post to the various platforms from one single place. Cue your Facebook and Insta feeds getting even more cluttered with cheese motivational and floral good morning pics…  

🕺 XTok. US President Donald Trump is reportedly open to the idea of Elon Musk buying TikTok. His idea is that somebody “buy it and give half to the United States of America”. Musk might not be entirely opposed to the idea noting that it’s “unbalanced” that TikTok can operate in the US, but X is not allowed to operate in China. Unsurprising given how viral Trump’s dancing has gone recently…

🌌 Galaxy of Blues. Local researchers from UCT and SA’s MeerKAT radio telescope have discovered a rare giant radio galaxy, calling it Inkathazo. Giant radio galaxies (GRGs) are enormous galaxies fueled by supermassive black holes at their cores, unleashing plasma jets that span millions of light-years across intergalactic space. Jis that’s lekker…

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JOBS IN TECH

Time to find a new water cooler?

🚢 Product Owner @ Lula

👍 Quality Assurance (QA) Developer @ Wamly

🎨 Senior UX Designer @ Optimal Growth Technologies

👩‍💼 Senior Marketing Data Analyst @ Carry1st

Hiring? Get in touch, and we will feature it here.

GAME TIME

Can you get it?

I’m here to inspect but not with my hands,

A car’s condition, I perfectly scan.

With AI in tow and a smartphone in sight,

I save you the trouble of checking by light.

What South African startup am I?

WHAT YOU SAID

Why we check out…

We asked about the best part about ordering online, and it’s the convenience…

🟩🟩🟩🟩🟩🟩 🛋️ Not having to cook/drive to the shop. (68%)

🟨⬜️⬜️⬜️⬜️⬜️ 🤑 Getting it cheaper (always be bargain hunting). (15%)

⬜️⬜️⬜️⬜️⬜️⬜️ 🗿 Acquiring rarities you can’t get anywhere else. (5%)

⬜️⬜️⬜️⬜️⬜️⬜️ 📳 Just like keeping my fingers (and card) busy. (2%)

🟨⬜️⬜️⬜️⬜️⬜️ 🤔 I don’t actually like shopping online, because… (10%)

Your 2 cents…

Nice one, Genessa. Yeh, it’s really an ultimate convenience 🛍️.

Feels, Liesl! Yeh, most of us too. And, though we shop online often, that almost daily walk to the Spar is lekker. 🛒

Yeh, we also find online shopping a good way to limit the kids’ requests for candy. 🍫

Oh, ja, KB. Look, we wish everyone in e-commerce would realise that your shipping and returns policy is directly linked to your CX and business success potential. 🤔💭

🎁 Doubling SA E-Commerces' Customers

Plus: PnP’s data leak 👀, Trump saves TikTok, CT nomads & when to involve a lawyer in your startup.

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January 21, 2025

Bit of a jolt? It’s official, scientists have found the sizzling secret to building muscle and getting ripped: You have to give yourself electric shocks while training. So, who’s starting SA’s first electro gym?

In this Open Letter:

  • Last-mile magic: Helping double SA e-commerce customers.
  • PnP’s data leak, Trump saves TikTok & nomading to CT.
  • Building smart: The right time to involve a lawyer in your plans.
  • An SA startup clean sweep: The poll results are in.
  • Short on ideas? Share this and get 100+ SA startup ideas.

Together with:

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Helping SA E-Commerce Double Their Customers

In today’s Tuesday Deep Dive, we examine the impact of inefficient deliveries on e-commerce margins and an innovative startup using algorithms to optimise routes and make deliveries cheaper than ever. Let’s go…

It felt like it took forever and then it happened. Covid was the catalyst that finally made SA e-commerce accelerate towards its potential.

It started with optimised home food and grocery deliveries, followed by other products. These products greased the country’s e-commerce wheels, making people much more comfortable shopping (and, most importantly, paying) online during lockdown.

In 2023, SA’s online shopping sector hit R71 billion (a 29% increase from the year before), and it’s expected to reach the R100 billion mark as soon as this year.

And consumers and retailers alike love the convenience of home deliveries (not to mention the sales it brings retailers). In the 2nd half of 2023, Shoprite Checkers’ Sixty60’s sales grew by 63%, Pick n Pay’s online sales grew by 76%, and Woolies grew by 47% in online sales.

Not to mention the sheer number of delivery drivers on bikes and other delivery vehicles zipping around the highways and byways of SA. Some say there are over 50k lightweight delivery bikes alone, with this number predicted to double by 2027. 

What makes up a delivery?

With SA’s average e-commerce spend around R430, and an average delivery fee between R50 and R80 per order, roughly 15% of a transaction goes to delivery costs. 

And with the retailers offering free delivery when you spend over a certain amount (for those that do it’s around R500), this % drops ever so slightly.

Interestingly, about half of SA’s online shoppers would prefer the cost of delivery for their items to be part of the cost of goods – so retailers are having to pick their battles carefully. 

So, how do you maximise what you can get out of that delivery fee?

Well, a delivery has various parts that make up its cost but by far the most expensive is the salary of the driver (hence the major investment in self-driving vehicles and drone deliveries globally – but that’s a story for another day).

If a single driver can deliver 11 parcels a day as opposed to 10, that’s almost a 10% saving in delivery cost per delivery. Crazy.

But just how can one deliver more with the same people, same equipment, same traffic? 

Using intelligence, live traffic data, historical patterns and a rules-based engine, driver delivery routes can be optimised to ensure maximum deliveries per day, while still maintaining the quality and service standards of the retailer and courier company to maximise your delivery efficiency, and minimise your cost.

Powering some of SA’s biggest last-mile deliveries… 

Loop is a local delivery management platform powering the delivery capabilities of some of SA’s biggest delivery players: OneCart, The Courier Guy, Pingo (the team handling Checkers Sixty60), Nandos, and more.

The cloud-based delivery platform manages your deliveries (sans driver) from business to driver, to customer; all in – as the name suggests – a loop, providing route optimisation, and real-time driver tracking and performance metrics, so that both the business and their end customer know where the goods are at (125 metres at a time).

Loop makes trips more cost-effective, shorter, and efficient using intelligence. And shorter trips mean less money spent on delivery, etc.

We chatted to Loop’s founder, Kimberley Taylor, who explained she’d been writing an algorithm to solve “The Travelling Salesman Problem” (a math problem of finding the shortest route between several points without crossing the same point twice) in 2016 when she noticed a whole host of inefficiencies in the space and developed the Loop ecosystem to work on 3 key components:

  • The business has a web-based platform giving it visibility on orders, drivers, and the various statuses of the delivery. All of Loop’s intelligence magic like route optimisation and planning sits on this side.
  • Drivers access either an Android or iOS app to receive their orders/deliveries, get delivery details, submit delivery proof, use a sign-on glass feature, etc.
  • Lastly, the end customer has a web-based tracking page to see where their order is and when it’s set to arrive. With Loop’s API, they’re able to make it so that tracking info can be embedded directly into the business application for a seamless customer experience.

The impact? Loop tries hard to make itself accessible to smaller companies (16 deliveries/tasks per day) as well as the big guys. It helps most businesses increase their average delivery volume by 30%, reduce travel distances by 20%, and serve twice as many customers every month. Nice.

With the big e-commerce players doubling down on the local market, more retailers wanting a piece of the pie, and solutions like Loop driving intelligent innovation in deliveries, we’re watching this space…

CHECK THIS OUT

The Right Time to Involve a Lawyer

A Harvard Business School study found that startups that seek legal advice are 4 times more likely to succeed than those that don’t. 

And, if you are raising funding (now or down the line), a National Venture Capital Association (NVCA) survey says 90% of VCs take a startup’s legal preparedness very seriously when considering investment.

The reality is most founders and business owners avoid involving lawyers because they assume it’ll be too expensive. But not all legal services should cost you the farm.

Dommisse Attorneys have been helping South African startups with:

  • MoI’s and shareholder agreements – helping to navigate co-founder and shareholder relationships.
  • Offshoring IP and setting up abroad to make it attractive for foreign investors.
  • Sale of shares and fundraising – get a great team on your side to help you avoid blind spots and protect your interests.

Need legal advice for your startup? 

Get in touch with Dommisse Attorneys today to explore how they can set up your startup for success.

Speak to Dommisse Today

IN SHORT

Strike up a conversation…

🐺 Funding the Wolf. Local crowdsourcing security platform CommunityWolf raised $100k from Baobab Network. ICYMI, we recently covered them in a Fast Five Friday segment here.

👩‍💻 Mother City Nomads. Cape Town is gearing up to host digital nomads and industry leaders from around the world at the first Nomad Week from the 9th to the 15th of March as it looks to position itself as the leading remote working destination. What a great way to introduce more lekker people into the startup ecosystem.

🕺The 11th Hour. TikTok’s services in the US have been restored after a (very) brief ban on the eve of Donald Trump’s inauguration. It seems like The Don may be responsible for getting the short video-sharing app back up and running, saying that it’s important to save TikTok as it saves jobs and businesses. But will Trump’s Gen Z haters change their mind on him now he’s restored their precious TikTok?

✂️ Swooping In. On Sunday, as CapCut (ByteDance’s video editing app) was getting booted off the App & Play Stores, Meta announced its very own video editing app, Edits, set to launch in Feb on iOS and later on Android. Gotta wonder if it’ll head the same way as Threads if the CapCut ban gets resolved by Trump…

🥸 Leak n Pay. Claim Expert, a company local retailer Pick n Pay used to renew vehicle license discs for its customers between 2022 and 2023 has apparently had over 56’000 PnP’s clients’ data leaked on the dark web after a “potential information security incident” that happened on 18 July 2024. Data includes names, surnames, ID numbers, cellphone numbers and email addresses. Eina.

🎯 The Stack. Founders need trustworthy tools and suppliers. Our Founder’s Stack includes an easy-to-apply R5M business facility from Lula, next-level authority building with Stream, and loads more vital startup tools and services.

BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Had another incredible Sales session with Sebastian 🤯.
  • Celebrated a successful funding round with Priaash, Estelle and Shaziah!
  • Helped Jo spread the word that they’re hiring.
  • Discussed the efficacy of network-building on LinkedIn VS in-person, or a bit of both…
  • Gawked at Gustav’s text-to-speech & AI voice generator.
  • Helped Andy source a host of awesome notetaker options.
  • Welcomed so many new members, it’s starting to hum in here… 💃🏻🕺🏽

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

Join The Open Collab

HAPPENING SOON

Upcoming Events

24 January 2025 — Chat Roullete: Get to know some of the coolest founders in SA at the collab’s exclusive members-only jam session — exclusive to members of The Open Collab community.

31 January 2025 — Fundraising 101 — AMA: We’ve invited founders and teams who’ve recently raised funding to give you the ins and outs of securing investment —exclusive to members of The Open Collab community.

View all our upcoming events here.

WHAT YOU SAID

A clean game…

We gave you a riddle last Friday and asked if you recognised the startup — and, yeah, most of us know Sweepsouth…

🟨🟨⬜️⬜️⬜️⬜️ OfferZen (25%)

🟨⬜️⬜️⬜️⬜️⬜️ Sorbet (17%)

🟩🟩🟩🟩🟩🟩 Sweepsouth (58%)

Your 2 cents…

Lekker to have you here, Cheryl! 🎉

He he, ours too… ❤️

Nice one! Upward and onward 🚀


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📲 Feeding SA's Love for Prepaid...

Plus: Work benefits 🎁, the grand stands, doc jobs & building wealth while you sleep.

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January 17, 2025

Enough social? With the US still threatening to ban TikTok unless they sell to an American concern, a new potential buyer has emerged: Mr Beast says he wants to try buy the platform. His Insta fans seem a little torn by the idea — check the comments on his post.

And just like that, it’s another Fast-Five Friday — 5 things in SA startup worth knowing about… let’s dive in!

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1. HAPPY DAYS

Big Benefits from Small Business

Any small-to-medium business owner’s heart sinks when that rockstar potential recruit goes “What benefits do you offer?”. The reality is that setting up benefits as a small business is a major admin overhead and hassle, and it’s something that’s mostly been reserved for employees in larger companies and corporations.

Yet research in the USA claims that 62% of employees under 50 wouldn’t consider a company if it didn’t offer voluntary benefits to employees — we suspect it might be a bit less in SA, but if you are shooting for the best kind of employees, it makes sense to want to pull from the largest pool and not disqualify your company for not offering a benefit.

This is a problem local startup Bento is tackling. Its digital platform simplifies the administration of benefits like retirement funds, medical aid, insurance, and wellness programmes while offering access to a host of modern workplace benefits such as Ollie.

It integrates with existing payroll systems and uses AI to provide personalised advice, reducing costs, improving transparency, and empowering employees to self-manage their benefits, helping SMEs attract and retain talent while improving employee well-being. Lekker.

2. PROMOTE THAT BNB

Making it Easy to Rank Way High

As of 2023, South Africa hosts approximately 65’000 Airbnb listings, a threefold increase from October 2017. Cape Town alone accounts for 18’264 of these listings! Add another estimated 5’800 guest houses and you have a whole bunch of accommodation trying to land your stay.

And whilst a good rating on Airbnb already does a lot, many larger establishments need to do more to make sure they rank high on Google, constantly have good content for social and can tell their story well.

The problem is however is that very few of these people can afford a content creator even on a freelance base.

Enter local AI startup, Smart Pineapple.

It uses AI coupled with typical templates that lodges, guesthouses or hotels would use to create social posts, newsletters, blog posts and even website content. It helps these organisations up their content game without breaking the bank.

Might actually happen with AI empowering her

3. WHERE’S WILLEM?

Snapping those Fans in the Stands…

Think of some of SA’s iconic sporting moments. The Bokke winning the 1995 Rugby World Cup. Or Bafana Bafana winning the 1996 African Cup of Nations. Or The Proteas 438 cricket match in 2006. Truly “Where were you?” moments.

With cell phones and social media, for many people, it’s a big deal to show they were at the game. Cool for fans. But not so great for teams, stadiums and brands who might be left out of the convo. And sports brands like to be part of the online convo – we spoke about this in a previous Open Letter.

That’s why the team over at Fancam has built something awesome with their high-resolution, 360-degree gigapixel imagery

It is no longer a startup by any means, having been founded in 2010, but we bumped into one of the Fancam team members recently and heard they are killing it in the USA.

The concept is simple: High-res 360-degree cameras capture everyone in the stands before a game starts and fans can find themselves in the stands (in one massive pic with everyone else), tag themselves in the Fancam pic, and share it on their social channels (with a bit of customisable event/team/stadium branding).

Like they did at this recent event you might recognise…

WWE Monday Night Raw

Explore every part of this incredible, ultra high resolution, interactive, 360° image and share what you find with the world!

wwe.fancam.com/20250106?s=east-view&atv=2.68&ath=-0.321&fov=42.8

4. A WELCOME BREAK

Stand-in Medical Pros on Demand

The 34’033 private medical practices in South Africa all have a problem that is unique to their industry — most need to be open all the time. That means when any of the 360k odd workers in the private sector want to or need to take time off, the options are limited to:

  • Close and lose customers for good (might be ok if you sell clothes, but get known as the medical practice that “isn’t open when you need them” and you might be out of business soon).
  • Let other staff work longer or more shifts (not always feasible).
  • Get a locum to stand in for you.

A locum, which comes from locum tenens (Latin for placeholder), refers to a professional who temporarily fills the duties of another. The concept is as old as the professional medical industry itself, but it hasn’t always been easy to find someone to replace you should an emergency pop up.

That’s what local scale-up LocumBase is solving. It’s a local online booking platform that allows Drs, nurses, vets, dentists, pharmacists and a whole host of other medical professionals to work as locums that medical practices can book based on their real-time availability, either by directly requesting a specific Llocum or creating an open offer that locums can apply to.   

With 800+ practices, 11’000+ locums, and more than R3.5 million already processed, we think they could be onto a model that solves a very real and painful problem for medical professionals…

Yep… wanna go hit the beach?

5. FROM THE OPEN COLLAB COMMUNITY

Made in SA for SA

South Africa played a pivotal role in the global adoption of prepaid electricity meters. Back in 1993, we pioneered the Standard Transfer Specification (STS). This protocol standardised communication for prepaid meters and was recognised in 1997 as an open international standard, leading to widespread adoption of the protocol and prepaid electricity globally.

Coupled with local municipalities struggling to collect payments efficiently, it’s no wonder then that prepaid electricity really took off in SA where we have some 11.4 million prepaid electricity meters.

But prepaid doesn’t only benefit municipalities and Eskom — landlords can now better manage expenses by ensuring tenants pay for their own power.

Despite those upsides, the user experience isn’t always great. For one, property managers with various properties (think companies managing multiple metered Airbnbs or large corporate with multiple sites using prepaid meters). Managing these meters and buying for all of them from a central, remote location can be a nightmare.

That’s where local scale-up, Prepaid24 comes in.

Prepaid24 is the largest independent seller of prepaid electricity in South Africa and has been around since 2009. They built a platform that makes managing your multiple sites’ electricity a breeze. What’s more, with a large amount of purchase data and history, they use intelligence to very accurately predict when a property is running low on electricity, helping ensure the lights stay on.

Do you want to build with folks like Corné Lindeque from Prepaid24, and more? Join The Open Collab and work side-by-side with heavy hitters from the SA startup scene.

IN SHORT

Be the smartest parent on the school run…

💰 Startup Funding. Local SaaS startup The Awareness Company has landed R30 million in seed round funding from investors including NEXT176, Holocene, Catalyst Fund, E Squared, Aions, and Jozi Angels. The funding will go towards enhancing their product Hydra’s AI capabilities and boosting sales and marketing efforts. Congrats to The Awareness Company team and Co-Founders Shazia & Priaash, part of our Open Collab Community

🛌 Travel Funds. SA travel startup Conservio has raised R1 million in its second funding round. The funding round includes E4E Africa, Volve Capital, Living Hope Ventures and angel investors like African tech entrepreneur Jonathan Smith (Payfast), and will help Conservio grow its customer base and onboard more than 2’000 local properties to its portfolio. Nice one.

🔒 Locking it down. Local cyber security firm Nclose has just been acquired by Integrity360 for an undisclosed amount. The deal includes Nclose’s "Cyberfire", a creative and complementary MDR technology for SMEs and mid-market enterprises. ICYMI, we had Nclose’s Co-Founders Stephan and Martin on our Podcast in mid-2023. 

👖Jeans not selling over there? Local recommence startup FARO raised $6m to pursue their vision of bringing unsold inventory of the likes of Calvin Kein, Tommy Hilfiger and Zara to Africa and selling at reduced prices. Having launched in 2023, they have hit $2.3m in revenue from only four stores. Which goes to show just how much margin there is in premium clothing (even at a lower price)

🗓️ How AI Reminds You. Open AI is rolling out a new ChatGPT feature that will let you schedule tasks for ChatGPT to do later. So you could schedule something like writing a bedtime story at 8 PM every night or reminding you to switch on your geyser at 6 AM, or even remind you to press play on THAT Nickleback tune to get the braai started, and ChatGPT will send you a notification at the requested time. PS: Good luck getting that song out of your head now.

🏆 Mother City Champs (Pt. 2). Cape Town has just been named The Best City in the World by Time Out. After coming in 2nd last year, the Mother City took the top spot with only 2 other African cities, Marrakech (in 32nd place) and Lagos (in 41st place), making it into the top 50. Pretty cool – despite its traffic problems we lamented in Tuesday’s Open Letter.

CHECK THIS OUT

Make Yourself Wealthier on Autopilot

Without giving up on life’s little luxuries…

While it’s true that most very wealthy people make their money through entrepreneurship, those who invest are generally wealthier and live more comfortably than their peers who don’t.

In fact, did you know that if you invested just R1 000 per month in an average-performing fund that just regularly outpaces inflation, from age 25 to 60, you’ll accrue almost R4.5 million?

The best part of that is that a monthly R1 000 is small enough to allow you to still invest the bulk of your time and resources into building your business… the difference is you’ll have a cool R4.5 million waiting for you at 60, win or lose. 

To make it even better, if you put that R 1000 in a tax-free investment, you won’t have to pay any of that over to SARS.

So why don’t more people just drop that R1k per month on investment?

The best guess most pundits have is it's about education and behaviour:

  • If you don’t know it’s that easy to build wealth, you can’t do it.
  • And if you don’t build the habit of putting that R1k away monthly, you won’t have the prize at the end.

Ah, but we have a shortcut for you… Automated Investing.

Building Wealth While You Sleep

You see, saving and investing doesn’t mean you have to start packing sandwiches, making yourself coffee at home, sacrificing life’s little luxuries or lowering your standard of living.

One of the most impactful things you can do to build long-term wealth is automating your investments. Simply set up a system that invests a percentage of your income automatically every month, and you’re golden.

To start, set up a debit order with Fynbos Money and check out the powerful automation rules you can use to automatically allocate your investments.

Instagram post by @fynbosmoney

Automate my investments now

JOBS IN TECH

Switch it up in 2025…

👩🏼‍🔬 Senior Backend Engineer @ Cue

💡 Senior Machine Learning Engineer @ Lula

🎯 Software Development Engineer @ AnyVan

💬 Client Solutions Manager @ Voxeon

🧠 Financial Manager @ Bridgement

Hiring? Get in touch, and we will feature it here.

GAME TIME

Find zen with this ZA startup Haiku…

Swift hands clear the way,

Bringing order, ease, and care.

Who transforms your day?


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🤑 Your Share of SA's Corporate Billions

Plus: LA’s fire app 🐦‍🔥, Mother City traffic champs, Showmax’s livestream play & your startup engineering team.

NEW
Newsletter
January 14, 2025

Pretty pictures? The last thing you’d have expected to come out of MIT’s AI lab (CSAIL) is billboards that change colour at different temperatures. But that’s exactly what they’ve unveiled, and in a world where everything’s gone digital, it’s refreshing to see people still innovating in niche spaces like printed media.

In this Open Letter:

  • Level playing field: Helping SMEs get corporate clients, faster.
  • LA’s fire app, Mother City traffic champs & Showmax’s livestream play.
  • Assuring success: How to get a team of engineers to help you build.
  • Did you know this ground-breaking SA startup? The results are in.
  • Short on ideas? Share this and get 100+ SA startup ideas.

Together with:

Did someone forward you this email? Join {{active_subscriber_count}} South Africans reading The Open Letter by signing up here.

Linking Corporates to Great Suppliers

Landing a big corporate client can change the world when you’re a new/small business, but it’s easier said than done. And not because the corporates are “being difficult”, there are valid reasons why they have protocols in place.

However, as economies grow (resulting in more buying options and requirements) and the world's connectivity making it easier to source from remote locations, procurement teams are finding it challenging to find the best suppliers who meet their mandates.

Today, we explore a South African startup that’s tackling this unique problem, let’s dive in.

How Big is Procurement in SA?

In SA, the Government spends nearly R1 trillion (around 12% of our GDP) procuring from businesses each year. The private sector has also spent a similar amount per year between 2011 and 2021 on investment in fixed assets such as infrastructure, machinery, and equipment.

Whilst the exact amount of procurement taking place in the private sector isn’t known, B2B payments in SA hit nearly $1 trillion in 2022.

There’s lots of money going around buying things, yet small businesses often find it hard to sell to large organisations. 

But at what cost…

Why can’t I just sell to them?

When you’re a small business yourself, buying and selling pretty much rests on the owner’s discretion. And, in most cases, the owner would act diligently with these funds as it’s in their own best interest to do so. 

But this model doesn’t work so well in large companies for mostly obvious reasons:

  • The owners of listed companies mostly don’t work there (so it's not practical for them to decide where to spend).
  • There are several departments or people within a company that need to procure.
  • Spending needs to be monitored and managed in line with approved budgets.

That’s why the procurement function is often centralised, meaning that there is a department within an organisation that sources potential suppliers, approves purchasing, and tries to minimise the risk of misspending or even fraud. 

Who they buy from matters…

Another major consideration for SA companies is Enterprise and Supplier Development (ESD), an initiative aiming to empower more local suppliers and increase financial support for black-owned entities. 

It allows for companies to set aside between 1% and 3% of their Nett Profit After Tax (NPAT) to put towards procuring products and services from Exempted Micro-Enterprises (EMEs) (< R10 million annual revenue regardless of BEE score), and Qualifying Small Enterprises (QSEs) (R10–R50 million annual revenue).

This contributes to the organisation’s overall Broad-Based Black Economic Empowerment (B-BBEE) Scorecard whilst supporting smaller businesses. And the budgets are significant. 

Take FirstRand, for example, 1% of net profit after tax lands R200m—R300m in this basket per year.

Now extrapolate that to the around 400 other JSE-listed companies alone (with similar numbers and then some), and it starts adding up.

The danger in getting it wrong…

The thing is, it’s not just about the BEE points. ESD forms part of the “Preferential Procurement” component, a “Priority Element” of a corporate’s B-BEE scorecard. And they need to achieve 40% of the subminimum score, or they get penalised 1 B-BEE level, which impacts who they can do business with elsewhere in their organisation or even results in fines. 

So, while centralised procurement helps combat fraud and manage spending, it does create major bottlenecks:

  • They have so many departments to source and vet suppliers for
  • And your central procurement person isn’t always an expert in the department’s subject matter.

And that’s why corporates so often miss out on engaging high-quality SMEs. 

This is the problem local startup Procure Africa is working to solve…

Small-businesses-to-corporate opportunities…

Procure Africa is a B2B marketplace that connects private sector buyer organisations to (mostly) small, township-owned suppliers through Requests For Quotations (RFQs) in the mining, construction, manufacturing, and renewable energy sectors.

It works by allowing organisations looking to buy products and services to create, send, receive, and manage RFQs via the Procure Africa platform. The platform automates a number of routine tasks like sending reminders to suppliers, generating reports, and creating purchase orders.

Buyers (corporates) can also find and compare various products and services from a large pool of vetted suppliers (SMEs), with vetting including everything from credentials to compliance and anything in between. This helps corporates fast-track discovering new suppliers and quickly evaluate their suitability. 

For SMEs, it’s a way to get on the corporates’ books, a little bit faster.

Procure Africa also lets organisations white-label the platform, so suppliers can onboard themselves directly on their own website. Noice!

With founders like Nyeko Mathebula and their teams building platforms that narrow the gap between trusted suppliers, and larger organisations with some cash to spend, we’re watching this space…

IN SHORT

Be the sharpest eagle at the water cooler…

⛏️ Can you dig it? African mining startups can apply for the timbuktoo MineTech Accelerator programme run by the United Nations Development Programme (UNDP), the timbuktoo Africa Innovation Foundation, and National Institute for Scientific and Industrial Research (NISIR). It aims to give MineTech African startups access to networks, high-tech products, and financing. Nice one — applications close 13 Feb 2025.

🎹 Streaming Amapiano. Grammy-winning, Amapiano superstar Tyla is set to perform live on local streaming service Showmax’s platform this coming weekend. It’s the first time Showmax will live stream an event, and will serve as an opportunity to test its Peacock-powered platform’s powers. Hopefully, Showmax took a leaf out of the Paul/Tyson fight playbook…

🔥 LA Fire Updates. During the ongoing wildfires taking place in Los Angeles this past week, a fire-tracking app ”Watch Duty” was downloaded more than 2 million times and seen by 14 million unique users in the past week. It uses a network of retired firefighters, first responders, official government reports, and volunteer reporters. While tragic, still great to see tech helping keep people safe with real-time active fire updates…

🛻 Mother City Jams. Cape Town has earned the unwanted accolade of having the worst traffic in ZA with residents losing as much as 94 hours stuck in traffic (nearly twice as much as 2nd place Jozi). Not only that, but it’s ranked 7th on the global list of worst traffic behind big-hitters like NYC, London, and Paris. Perhaps it might get better now that the holidays are over…

🎯 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with the best in business strategy with Metavolve, investment, offshoring and startup legal insights with Dommisse Attorneys and 12 more vital startup tools & services.

CHECK THIS OUT

The Most Powerful Tech Investment a New Venture Can Make

Only a few startups make it past year 3, 5, 10 and onwards… But those that do have something in common – at some point in their journey (if only because their investors insist on it) they employ a Chief Technical Officer (CTO) to work directly with the CEO (leadership).

Why? CTOs are highly skilled and highly experienced technical professionals, with a much broader scope of understanding than normal devs – in fact, most CTOs are engineers and themselves founders.

They fill the unique function of strategic tech overview, i.e. they deeply understand the company’s vision and ensure that every tech investment enables that vision in the future.

What’s the difference? Your normal tech hires, like developers or even a dev agency, usually only execute what you tell them. A CTO will have the clout, ability and experience to truly challenge even a founder or CEO to ensure your tech is 100% what your company needs for the future.

And it really matters:

That’s why many VCs and investors will often require scale-ups to have a CTO in place to access more funding.

The Scarcity Conundrum

Great CTOs are so sought-after, in fact, that the companies who really need them – startups – simply can’t afford them. And that’s why we in SA have Octoco.

It stands for Outsourced CTO Company. And, as the name suggests, it’s similar to having an outsourced/fractional CFO (finance), but just for your tech function. Basically, it’s a fractional CTO – you can’t afford one full-time, but you can afford to get a CTO team onboard for a few hours a week.

And it Really Works…

The ventures that have used Octoco are able to grow faster, turn a profit quicker and build more complex tech in a fraction of the time than their competitors can…

Take, for instance:

  • Picklogger was able to reduce farmers’ orchard performance analysis from once-per-season to instant with GPS and accelerometer-enabled pruning sheers that track every cut and snip thanks to Octoco.
  • Henlo Coffee was able to produce one of the most advanced AI-enabled coffee machines that save hospitality owners thousands on wastage and barista training.
  • Flexistore was able to build one of the first fully digital public storage and warehousing solutions in the world that’s totally scalable, allowing them to expand to new locations as fast as they can raise capital.
  • LeaseSurance was able to go from a simple dev-agency-built MVP to full roll-out (with profitability in sight) in just 5 months, thanks to Octoco.

See more remarkable startups fast-tracked by Octoco’s fractional CTO insights right here.

If you’re serious about making this your year, get the right tech partner on board for 2025.

Get me Octoco right now

HAPPENING SOON

Upcoming Events

17 January 2025 — Sales Masterclass — Online: Come learn and ask questions directly to pros — exclusive to members of The Open Collab community.

24 January 2025 — Offshoring Case Study — AMA: Get firsthand insights into what it takes to take your company global from SA — exclusive to members of The Open Collab community.

31 January 2025 — Fundraising 101 — AMA: We’ve invited founders and teams who’ve recently raised funding to give you the ins and outs of securing investment —exclusive to members of The Open Collab community.

View all our upcoming events here.

BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Started the year off right with in-person coffee meetups in Cape Town and Stellenbosch ☕
  • Discussed UFC's president Dana White joining the Meta board — and musing if Zuck's prepping for a fight against Musk.
  • Helped Wynand discover a load of powerful team-based WhatsApp solutions for customer support.
  • Helped connect Richard to a promising local provider for support.
  • Explored Nvidia's big new personal "supercomputer" play (an affordable desktop with the ability to run complex processing for AI).
  • Celebrated Christian's start on the Lula team 🎉
  • Welcomed more awesome new members!

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

Join The Open Collab

WHAT YOU SAID

An SA first…

Last Friday, we riddled you which SA startup created one of the world’s first mobile payment solutions back in 2007, and only a quarter of respondents recognised Bevan Ducasse’s WiGroup (former) from Cape Town…

🟨🟨🟨🟨🟨🟨 MobiPay (67%)

🟩🟩⬜️⬜️⬜️⬜️ WiGroup (26%)

⬜️⬜️⬜️⬜️⬜️⬜️ CellCash (7%)

Your 2 cents…

Ha ha, oh yes, Thabo, pretty sure they wished they used “MobiPay” when they launched. Incidentally, WiGroup sold and merged with a UK FinTech called YoYo in 2020, and is now part of the YoYo Group. 💸


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🇿🇦 Crowd-Sourcing SA Safety

Plus: A new way to matriculate 🤓☝️, that farm money & 4-step wills for everyone.

NEW
Newsletter
January 10, 2025

It’s alive? Forget The Fly, Australians are so fed up with insecticide-resistant mosquitoes, they’re gene-splicing male mozzies with spiders and venomous sea anemones, so instead of breeding, they kill off all the females. Sheez.

It’s Fast-Five Friday! That’s 5 startups doing big things in 5 minutes — let’s dive in…

Did someone forward you this email? Join {{active_subscriber_count}} South Africans reading The Open Letter by signing up here.

1. STAY SAFE 

SA’s 30 Million Private Eyes…

It’s no secret that crime’s a major challenge in SA. With 1 cop for every 420-odd citizens, and despite there being 4x as many private security personnel as policemen, South Africans are up against it.

But even with a small police force, crime can be reduced if there is enough data. The problem, however, is that only about half of all crime is actually reported to the police. A large part of this data does exist, mostly in WhatsApp community groups, and that’s what local safety platform startup Wolf is tapping into.

Leveraging WhatsApp, a platform that nearly 29 million South Africans use pretty much all the time, Wolf provides an accessible way to report suspicious activity and crime by simply forwarding your community WhatsApp incident reports to their bot.

Then, using machine learning, it analyses data to predict potential threats and optimise the patrol routes for response teams while providing users with insights into what’s happening in their area — all in an effort to be smarter and prevent crime that way.

Once the adoption is good, it will provide super valuable information for government and community leaders by solving SA’s under-reporting issues.   

Incident reports in the area your register

2. IT’S THE FINAL COUNTDOWN

Writing your Final Love Letter…

Dying without a Will in SA is a fun time – except of course for your loved ones who are then subject to the terms of SA’s Intestate Succession Act. Without a proper Will in place, the deceased’s estate gets divvied up according to legislation in a specific order, which becomes complicated when you consider that not everyone has a spouse or kids, or parents and grandparents.

And no one wants their deadbeat cousin Jimmy walking away with all their stuff simply because there’s a shared bloodline – or worse still, fall to the State. What’s really weird is that more than 85% of South Africans DO NOT have a will in place when they die… and perhaps it’s got to do with people hating to talk about death or simply the expected laborious process of setting it up.

Local scale-up, QuickWill (as the name suggests) offers a web & mobile platform for South Africans to quickly draft their Will using a guided wizard in as little as 4 steps. It can also keep your Will safe and act as an executor. And, since it’s online, you can come back and update your Will as you wish, whenever you wish. No more excuses…

Hard to choose when, erm, you can’t

3. BACK TO SCHOOL

Class is Now in Session…

With the new school year kicking off on Wednesday, nearly 1 million students will start matric, with many hoping to continue to some form of tertiary education when leaving school. But space is limited: public universities could only take about 200’000 first-time entrants in 2023. 

Local startup, Matric Live is an educational app aimed at helping matric learners supplement the learning happening in class, with contextual and visual examples for more than 16 matric subjects. The platform also offers matrics past exam papers that they can actually write, and with a built-in gamification element, students can challenge their friends on competitive exams to earn points (not to mention playground bragging rights).  

Matric Live has been going since 2017, with the first year of Covid seeing more than 630’000 students joining, earning it the Breakthrough Solution of the Year at the 2020 MTN Business App of the Year awards.

With competition so stiff to get a job in SA, and only around 20% of matrics getting a spot at an SA university, Matric Live might just give them the advantage they need.

The law of Newton, a force to reckon

4. FROM THE OPEN COLLAB COMMUNITY

More Money in the Pockets of Small-Scale Farmers…

For a small-scale farmer, getting their produce to your table can be a painful exercise…

Especially considering how much of the margins go towards transport (35%), commissions for warehousing (5%), and market agents (7.5%).

Local AgriTech founder Zamokuhle Thwala is on a mission to help change that with AgriKool, a marketplace with transparent, ethical pricing that connects small and medium-sized producers and retail buyers.

This gives producers more transparency, with an eye on increasing their revenue and profit margins (while they focus on what they do best: farm). Buyers, on the other hand, can now buy directly from the producer – saving time and money – via AgriKool’s secure platform.

They have made great traction, helping smaller-scale farmers offset produce at the likes of Boxer and Shoprite.

Zamokuhle is part of our founder community over at The Open Collab. With more than 80 SA founders and operators, The Open Collab is SA’s premium network for all things SA startups and scale-ups.

Join The Open Collab

5. START WITH A BANG

Fill your 2025 Sales Pipeline

It’s time to hit the ground running – not just with warm leads, but good ones…

Problem: Most people believe you can just pay and spray with spammy LinkedIn outreach campaigns – you know, those messages from complete strangers that you ALWAYS IGNORE (just like most everyone else). Heck, even if people sometimes have some success with those things, you have to wonder if that client is even worth having ‘cos wow.

Leads don’t work that way because you can’t fool people into becoming good customers. And the way into the hearts and minds of your ideal target is often good old-fashioned trust, honesty and hard work.

Over at Stream (created and operated by the founders of The Open Letter), we found it pays to put your money where your mouth is and show potential customers why you are the best to work with. It works in 3 key steps:

  1. Presence: Can they find you (SEO and socials) and do you communicate with enough substance to guide good decisions? 
  2. Awareness: Will you be the first one they think of when they’re ready to buy? Are your insights resonating, showing up and keeping you top of mind?
  3. Nurture: Does your content help them understand their challenges better? And, more importantly, does it tie their solution back to you?

Most brands do one, maybe two of these. But it’s only when you do all three that things start singing.

Wanna know how?

Book a FREE content strategy session with the Stream team before 17 January 2025.

Get Stream Now

IN SHORT

Never get short-changed in conversation again…

🤯 Crazy CES Tech. The Consumer Electronics Show 2025 was in full swing this week, with some pretty wild announcements and reveals like a 40-mile range solar-powered electric car, an air-purifying cat perch, heating and compression recovery boots, a toaster that “recharges” your iPhone in 2 seconds, and a robot vacuum that also tidies. All this in Januworry…

🌪️ Tackling the Climate Crisis. Innovate47, a Pakistani-based accelerator has expanded its Climate Action Accelerator programme to African founders in climate and sustainability startups from South Africa, Malawi, Kenya, Ghana, and Nigeria. The 3-month programme aims to accelerate solutions to address the global climate crisis. How’s that Greta?

🧨 Dynamite Supercomputer. Nvidia announced its AI supercomputer, Project Digits recently. And it’s going for a cool 57’000 rondt. The supercomputer comes with Nvidia’s GB10 Grace Blackwell Superchip, offering “a petaflop of AI computing performance for prototyping, fine-tuning and running large AI models,”. This could very well be the start of AI running on your local machine as opposed to the cloud.

🥸 Made in China. Naspers and Prosus shares dropped by more than 9% and 8.75%, respectively, after a report by the US Defence Department labelled Tencent (of which Naspers and Prosus are 25% shareholders) and several other companies as “Chinese military entities” operating in the US. Well, I’ll be…

🔎 Fact-Checking is Dead. Meta is ending its 3rd-party fact-checking programme in the US, and adopting a Community Notes programme — just like X. Meta admits that while they removed millions of pieces of content each day during December (which in itself is concerning), only 1 or 2 didn't actually violate its policies. Hmmmm… if you wouldn't say it to someone's face, don’t type it in the Facebook comments.

⚖️ Legal Chihuahua. A local law firm is finding itself in hot water after it used “non-existent legal citations” in both written submissions and arguments in a court case, apparently sourced by AI. Of the 9 cases cited, only two have been found to exist. *Cue asking ChatGPT to write the judge a formal apology without admitting fault.

It Costs $0 to Look This Good

Optics matter, and Agree helps you look like the pro you are. Whether you're a founder raising funds, sending Y Combinator SAFEs, or an entrepreneur billing clients, Agree combines (free) e-signature and payments into one seamless platform. Streamline agreements, speed up payments, and impress clients with sleek, branded processes that show you’re running a tight ship. Your business deserves tools that make you look as sharp as you are.

Upgrade for Free

JOBS IN TECH

New Year. New Role.

👩‍💻 Principal Product Manager — Technical @ Amazon Web Services (AWS)

🤳 Lead App Developer (Remote) @ ScorePlay

👩‍🎨 Creative Lead @ The Sourcing Lab

🤖 Head of Digital @ OneDayOnly

Hiring? Get in touch, and we will feature it here.

GAME TIME

Did you know?

A South African startup developed one of the world's first mobile payment platforms back in 2007, enabling mobile phones to be used for payments long before mobile wallets became mainstream globally.


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🚀 SA's Brighter Fin Future...

Plus: SA’s China boost 🚗💨, AI for your TV, child maintenance tracking app & the trick to long-term startup success.

NEW
Newsletter
January 7, 2025

Healthier 2025? STEM researchers have been busy over the holidays, announcing some medical breakthroughs in blood-based implants that heal bone faster and even 3D-printed organs grown inside a human body for space-age healing like RoboCop. Aitsa.

In this Open Letter:

  • Smart investments: Helping more South Africans build wealth.
  • SA’s Chinese EV boost, AI for your TV & child maintenance tracking.
  • Cheat codes: How successful founders build businesses that last.
  • Which startup sectors will rule in 2025: The results are in.
  • Lonely building your startup? Join The Open Collab and get support.

Together with:

A Startup Boosting More Young South Africans to “Wealthy” Status

South Africa has one of the lowest national savings rates (the amount of households, businesses, and governments that save money rather than spend everything) in the world. We save on average an abysmal 0.5% of income, well below that of places like Brazil (at 16.9%), the US (12.4%), and India (just under 11%).

At a household level, 76% of South Africans run out of money before month-end, with an average of 62% of their take-home pay going towards debt repayments.

Additionally, most people don’t start thinking about retirement or long-term saving until they’re 40+, with nearly 60% of South Africans believing that long-term & retirement savings and investments are unaffordable. 

And by the time we reach retirement age, only 6% of us are on track to retire comfortably.

It’s a major challenge not often spoken about, and today, we feature a local startup building to solve this. More on this later…

Why saving matters

As a country, individual savings are quite helpful for several reasons which include:

  • Lowers people’s over-indebtedness, which improves financial well-being and reduces risk in the financial system.
  • People who cannot afford to retire, cannot buy stuff and do not contribute to the economy, which holds back economic growth.
  • Without savings for retirement, more people will become dependent on SA’s already buckling grant system (28 million grant recipients vs 7.4 million income taxpayers).
Grandpa looking at all of those Christmas prezzies under the tree like… 

Untaxing the savers…

As a measure to try and encourage households to save more, the SA government introduced legislation for tax-free savings accounts (TFSAs) back in March 2015.

It’s worked well elsewhere. In 1999, the UK introduced a similar ax-exempt Individual Savings Account (ISA). Over the last twenty-odd years, 20 million Adult ISA accounts have been opened, and they now hold a combined market value of £620 billion

What benefit is there in a South African TFSA? Well, buying shares in listed companies requires tax returns for any returns those shares deliver. For example, when there is a dividend (you make some money), it's a taxation event (you get taxed on it and have to pay SARS some of your earnings if they go above the annual threshold… yes, it’s complicated).

Normally, this tax can range between 10% and 37%, so getting it tax-free annually, forever, is quite a saving.

Sounds like a great deal. Well, there is a slight catch:

  • You can only invest a total of R500k in your lifetime.
  • And you can only invest up to R36’000 per year (which means it will take you 14 odd years to max it out).
  • Finally, if you withdraw from it, you will not get your allocation back. If you cap it out at R500k and withdraw, say, R300k, you will not be allowed to add anything more to it — only that which is left will stay.

Off to a slow start…

Official stats on the uptake of TFSAs since 2015 are somewhat inconsistent, but some sectors of the industry have suggested it has been “sluggish.” 

The reasons for sluggish uptake aren’t clear, it is likely a combination of not having the funds to do it, not understanding the benefits of it or simply that most financial advisors are heavily incentivised to sell certain products, and with an R36k a year cap on your investment into TFSA, it’s not really a money spinner for them (remember, they work on commission for the products they sell – we wrote about it in this Open Letter from last year). 

The local startup making saving easy

If financial advisors aren’t going to make enough money to promote the product, a platform could be a game-changer, not only for the business but also for the good of SA consumers.

And that’s what the team at Fynbos Money is building. 

Fynbos Money is a local investment platform that wants to make it easy to just get going with long-term savings and investments. Their main objective is to get young South Africans into savings.

First, by helping you get an emergency savings account up (if you have one, you can skip theirs) and then get into a Tax-Free Savings Account. It’s all automated, your monthly debit order keeps your emergency savings topped up while also maximising your annual TFSA benefit. And as a customer, you can select funds from top-tier TFSA such as Allan Gray, FNB, Sygnia, 10x, 1nvest, and Satrix.

We spoke to Fynbos Money Founder Adrian Hope-Bailie recently, and they’ve got a big 2025 planned, including the launch of their paid “Protea” tier, which is a complete savings and investment portfolio management product in one place for a single monthly subscription. 

With more flat-fee and subscription-based financial service providers popping up to take on the old-school financial behemoths by offering transparent, simplistic financial products for a tech-savvy generation, we’re watching this space…

CHECK THIS OUT

Building a Business That Thrives Beyond the 5-Year Mark

In South Africa, research from the University of the Western Cape shows that 70% to 80% of small businesses don’t survive beyond five years.

The good news? Those who succeed often share a common trait — a strong grasp of their finances.

It’s not just about numbers. It’s about planning ahead, knowing when to push for growth, and preparing for the challenges that come with it.

Backing Yourself & Your Team

Whether it’s managing cash flow, securing funding, or staying on top of tax deadlines, having a clear financial strategy can make all the difference.

“As businesses grow, things naturally get more complicated,” says Etienne Raubenheimer, Head of CFO Services at Outsourced CFO. “The right financial guidance doesn’t just help you survive tough times — it helps you spot opportunities and grow smarter.”

That’s why all the most successful companies have top-tier CFOs.

CFO expertise is so sought-after, in fact, few startups can afford to employ one full-time… And that’s why there’s Outsourced CFO, a fractional CFO service that gives you a top-shelf CFO, as and when you need them, at a fraction of the cost.

Getting CFO insights as a startup is one of the best ways to ensure your business not only survives but thrives past the 5-year mark and beyond.

Start with as little as 8 hours a month

IN SHORT

Start the year a little smarter…

⚖️ Tipping the Scales. Local startup Social Justice has launched the “Coparent App” for separated parents with customisable contact schedules, instant messaging with a language filter, secure document storage, and monthly maintenance obligations tracker (housing, food, clothing, education and medical care). Probably going to save divorcees several awkward conversations.

📺 AI.TV. Samsung has launched an AI offering for its premium line of TVs. Called Vision AI, Samsung’s AI-powered screens can now search the internet for information on what's on the screen — like a specific actor, or product, as well as real-time translations and personalised background images. No more “what movie is that guy in again” convos.

📚 AI Africa Rising. The University of the Witwatersrand (Wits) has launched a new AI institute to focus on fundamental AI research that’ll drive scientific discoveries and grow Africa’s AI expertise called the Machine Intelligence and Neural Discovery (MIND) Institute. Nice to see SA pushing to lead in the AI conversation.

🚙 Powering SA’s EV Scene. SA’s automotive industry could see a boost in EV investment after President Ramaphosa signed a tax break into law recently. Three Chinese automakers are already in talks with SA’s Automotive Business Council to bring electric- and hydrogen-powered vehicle production to local shores. Seems like the stars are aligning for a big shift to EVs locally.

🤖 Going Big on Bots. Global leader in AI chip development, Nvidia, is apparently turning its attention to robotics as a future area of growth after seeing a flood of new competition in the once lucrative AI chip business. The intersection between AI and robotics will certainly give them an edge.

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with your own CTO for remarkable tech builds with Octoco, all your accounting sorted with Xero and 12 more vital startup tools & services.

BUILDING TOGETHER

Happening over at The Open Collab

Well, most of us took a break over the holidays, but, you know, hustlers still be hustlin’ rain or shine…

  • Speculated on Tyme Group’s $250M raise to tackle the South-East Asian market — threatening to become a bigger banking story than Capitec 👀
  • Started the holidays strong with special startup book deliveries for new members.
  • Learnt we are getting our first live and in-person Masterclass session in February 🤯🤩🔥
  • Voted on whether we want normal online Office Hours this week — or in-person coffees together in JHB, Cape Town and Stellenbosch.
  • Celebrated The Open Letter’s 400%-plus growth in 2024 (hitting over 16k subs over the break) and looking forward to more awesomeness in 2025!

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

Join The Open Collab

HAPPENING SOON

Upcoming Events

17 January 2025 — Sales Masterclass — Online: Come learn and ask questions directly to pros — exclusive to members of The Open Collab community.

24 November 2025 — Offshoring Case Study — AMA: Get firsthand insights into what it takes to take your company global from SA — exclusive to members of The Open Collab community.

31 January 2025 — Fundraising 101 — AMA: We’ve invited founders and teams who’ve recently raised funding to give you the ins and outs of securing investment —exclusive to members of The Open Collab community.

View all our upcoming events here.

WHAT YOU SAID

Chasing the big payday…

We asked which startup sectors will drive the biggest exits in 2025, and many lean towards AI…

🟨🟨🟨🟨⬜️⬜️ 🌍 FinTech & Payments (17%)

🟩🟩🟩🟩🟩🟩 🤖 Gotta be AI & Analytics (23%)

⬜️⬜️⬜️⬜️⬜️⬜️ 💼 Must be HR Tech & Workforce Tools (3%)

🟨⬜️⬜️⬜️⬜️⬜️ 🌱 Climate & Sustainability (8%)

🟨🟨🟨🟨⬜️⬜️ 💊 HealthTech & Wellness (15%)

🟨🟨🟨⬜️⬜️⬜️ 📦 E-commerce & Logistics (12%)

⬜️⬜️⬜️⬜️⬜️⬜️ 🎮 Gaming & Entertainment (3%)

🟨🟨⬜️⬜️⬜️⬜️ 🔐 Cybersecurity (9%)

🟨⬜️⬜️⬜️⬜️⬜️ 🚗 Mobility & Transport (6%)

🟨⬜️⬜️⬜️⬜️⬜️ 🎟️ Other – tell us what you think… (4%)

Your 2 cents…

Nice one, Mark! Did you see that time we looked at local startups using AI in the security industry? It’s an exciting space and there’s loads of room for innovation. 🦾

Ho ho, KNT, yeh that’s a big one. Just intelligence to impact the insurance money on cargo alone is probably already big business. 💡


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💸 SA's Biggest Startup Exits of 2025

Incl: Almost R4.5 billion in exits 💡, the SA ticket platform worth buying & buying into your own success.

NEW
Newsletter
December 31, 2024

It’s New Year's Eve, and as we reflect on the year that was, we can’t help but feel excited for what’s to come in 2025.

SA’s business confidence reached the highest levels it’s been in 9 years, several local startups got sold for large sums (more on this later), and we learnt that there are way more South African people building awesome startups than we ever imagined! ICYMI, we covered over 100 SA startups this year, which you can read here.

To celebrate the year that was, we are reflecting on four major startup deals that happened in 2024.

Happy New Year everyone! 🎉

HR TECH GEARING FOR AN IPO

Payspace Sold in March 2024

In 2007, brothers Bruce, Clyde, Warren van Wyk, and George Karageorgiades started PaySpace, a cloud-based payroll platform that streamlined the laborious processes and systems involved in payroll. They had amazing success early on, expanding to 11 countries within the first three years. 

By 2022, this number reached 43, with more than 11’000 customers using its software. Unsurprisingly, they caught the attention of global HR software giant Deel. Deel is no small company, having organically grown to $500m in annual recurring revenue (outside of acquisitions) and aiming for a listing in 2025/2026. 

In March this year, Deel bought Payspace for an undisclosed amount – putting HR tech coming out of SA on the map for sure.

Payspace founders.

Some SA startups are also building world-class HR products. ICYMI We covered some of them this year:

  • Wamly, a candidate screening tool for hiring.
  • Jem, a comprehensive HR solution for deskless workforce.
  • Ollie, an AI mental health assistant for your workforce.

CONSOLIDATING THE SA PAYMENTS SPACE

Adumo Sold for R1.59bn in May 2024

There has been a lot of interest in SA payment companies in the last few years. Payfast (and consolidated group of companies) was acquired by Middle-Eastern bank, Network, for R3.5bn, and now, in October 2024, Adumo, SA’s largest independent payments platform, was acquired by local listed entity Lesaka Technologies for $85.9 million.

Adumo was founded in 2019. In that year, it merged several payment providers, including SureSwipe (founded in 2008 by Paul Kent), after receiving investment from Crossfin, among others.

Lesaka has made several powerful acquisitions in South Africa's payments space, including Kazang, one of the country’s largest spaza shop point of sale and payment solutions; EasyPay, the country’s largest bill payment platform; and now Adumo. These acquisitions have combined to give Lesaka more than 1.7 million customers annually and make it a major player to watch in this space in 2025.

Paul Kent, Founder of Adumo

ICYMI Fintech has always been a hot topic, and we have been covering a few of them this year…

  • Kazang, an innovative point of sale and payment solution for the informal market.
  • We had Anton Gaylard from Crossfin on our podcast.
  • Stokfella is a Lesaka-backed Stokvel management platform that we wrote about here.

EVENTS MAKING A COMEBACK

Quicket Sold to Ticketmaster in July 2024

Ticketmaster, a global event ticketing platform that generates ±$3 billion a year and operates in 35 countries worldwide, expanded to South Africa in 2022.

Since its launch in SA, Ticketmaster has sold tickets to various large events, but the one that caught our attention was a rugby test match between SA and NZ at Cape Town Stadium. Using big data processes, Ticketmaster secured interest for some 240,000 tickets. With only 60,000 tickets available, the price per ticket could be optimised to ensure a more lucrative return for the hosts—a process similar to how airline tickets change in price based on demand.

But Ticketmaster's big play in South Africa was acquiring Quicket, a local ticketing platform, in July. Quicket was founded in 2011 by James Tagg, Mike Kennedy, and James Hedley, receiving funding from Knife along the way. It has become the go-to platform for most events in South Africa. This deal will not only give Ticketmaster access to a larger events base in South Africa, but we have no doubt that Quicket will bring with it vast experience in the small- to medium-sized events space.

Quicket Founders

ICYMI Speaking SA startups in the events space, we covered one doing something interesting…

  • Ohkayi, a platform to host recordings of events and sell access to them digitally

A GLOBAL ANALYTICS PLAY FROM SA

Syft Sold to Xero for R1.3bn in September 2024

In 2016, Syft’s founders, Vangelis Kyriazis, Eleftherios Kyriazis, Duran Hamer, and Matt Stephanou, were creating custom reports for accounting practice clients. However, they soon realised that these reports could be replicated for different clients, and Syft was born.

Today, Syft Analytics is an AI-first financial reporting platform that consolidates data across multiple data tools (think accounting, CRM, transactions, and others) to provide a single view of everything in your data ecosystem. Their growth has been impressive, and they have truly become a global company that serves more than 50,000 customers across 50 countries.

One of the places where Syft gained major traction was on the Xero apps marketplace, where users discovered it and loved their treatment of data and dashboards, to the point where the product blew up within Xero’s own user base. Not one to let an opportunity go, Xero itself purchased Syft in September 2024 for a massive $70m.

CYMI, We wrote about Syft Analytics earlier this year.

I

OVER TO YOU

Looking Ahead to 2025…

AI will undoubtedly feature in every category of product being built in 2025 and will also significantly impact the rate of product development, mostly by speeding up software development.

The gold standard of business news

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Best part? Morning Brew’s newsletter is completely free. Sign up in just 10 seconds and if you realize that you prefer long, dense, and boring business news—you can always go back to it.

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🦸 Got Your 2025 Sidekick...?

Plus: Wall farmers 🌽, open houses & updating SA’s 180-year-old insurance game.

NEW
Newsletter
December 20, 2024

Somewhat spherical? A man wanted to settle the whole round Earth thing once and for all, so he flew a bunch of flat earthers to Antarctica. Based on some of the first videos, they are kinda looking at things and going, “Well, this planet is starting to look round-ish” 🤦🏽‍♂️

We are taking a break next week, so it’s the final Fast-Five-Friday of the year — five startups making waves worth noting. Let’s dive in…

Did someone forward you this email? Join {{active_subscriber_count}} South Africans reading The Open Letter by signing up here.

1. ON THE SIDE

Sidekicks for your side hustle (or anything else)…

Since most people had to set up a work-from-home office, we have entered the era of fractional resourcing. In Germany, part-time work has hit record highs in 2024, with as many as 39.1% of workers having a part-time job.

And the trend seems to be catching up here as well. You can get fractional CFOs, fractional CTOs, and fractional content writers. It makes sense then, that you can now get fractional personal assistants.

Enter Sidekick, a local solution to help you get extra hands on some of those tasks you’re just not getting to. You sign up for a plan (starting at R3’300 per month for 12 hours – or a custom plan if you need more), and get paired with a PA to handle the tasks that steal your time and energy.

Anything from personal errands to handling your inbox and calendar, your sidekick puts your work on steroids!

2. GROWTH PHASE

The farmer on the wall…

Getting fresh produce on your plate faces three challenges…

  1. Farmlands are shrinking (we’ve written about this before).
  2. It uses a heck of a lot of water to grow stuff.
  3. The distances it needs to travel after getting harvested add a substantial cost to the bottom line.

Arable is a local vertical farming startup that builds a farm-in-a-box solution. Currently, they supply local restaurants with fresh produce and equip others to do the same by developing the tech specifically for and accessible to the South African market.

They can grow produce all year round, using 100% fewer pesticides, 95% less land, and 90% less water. Moreover, putting up container farms closer to the point of consumption reduces many logistics costs (not to mention the fuel saved).

With urban areas becoming more crowded, demand for food going up and margins of farmers getting squeezed, they might just be onto something.

Check out this mini-documentary to learn more about what Arable does…

3. WALK THIS WAY

Virtual open houses…

Thanks to social distancing guidelines (and certain restrictions placed on movement, etc.) during COVID-19, virtual property tours became necessary for property practitioners to showcase properties. Given the recent emigration surge, they’re adding value to inter-provincial buyers. 

The tricky part is that a property practitioner has to hire a company or agency (oftentimes with production-level equipment) to film and package a virtual tour vid, which is not practical and too expensive.

But what if the agent can film an immersive 3d tour of the property themselves?

Truvu, the 2024 ConsumerTech Startup of the Year winner, allows property practitioners to turn any video filmed on their smartphone into a virtual tour. Truvu then adds the navigational components so clients can navigate the property.

About 50% of the 6.9 million residential properties in SA are priced above R600k, which means there is a sizable market for them here. But this kind of solution can easily be rolled out in other countries, and that’s exactly what the Truvu team is up to. We are watching with great interest.

4. SCALING ON UP

Getting to the root…

Insurance is a well-established industry in SA. Its estimated annual gross written premiums are around R1.1 trillion, with life insurance accounting for half of that number.

The size and robustness make sense, given that insurance in SA dates back to 1835 (Old Mutual was founded in 1845). Obviously, a lot has changed in 180 years, but nothing has quite disrupted insurance, such as the digital era.

Customers now expect to be met where they are with a streamlined process and minimal paperwork.

But just how do you streamline a highly regulated industry using tech?

Root is a South African InsurTech platform that enables businesses to design, launch, and manage digital insurance products easily. Root empowers companies to offer embedded (another company selling your insurance as a bolt-on to their product) or direct insurance products tailored to their specific needs. This enables brands such as Mr Price to offer a range of insurance products at till-point or in the process of online purchases.

Founded in 2016 by Louw Hopley and Malan Joubert (who also co-founded startups such as SnapScan and Offerzen), the company reached 1 million active policies on its platform in 2019. With international expansion in full swing, this is a SA startup to watch.

5. HOLIDAY EMERGENCIES, SORTED

A doctor in your pocket…

Most of us are planning to travel to some extent these holidays. And it doesn’t matter whether it’s a holiday or just a quick trip to the relatives, life still happens…

A flat tyre here, a sore throat, sunburn or upset tummy there. Thing is, when travelling, you can’t always reach your doctor.

That’s why we love Udok. It’s not only great for startups and busy founders the rest of the year – no bookings or waiting rooms, you just see a top doctor on your phone and get a sick note, referral or prescription sent straight to your nearest pharmacy – it’s also ideal for emergencies when travelling.

See a doctor from anywhere and get better. What’s more, you can use it for the whole family: one account gets everyone sorted. And you can pay with a card or medical aid (with no co-payments, nogal). Worth a looksie, just in case over the holidays.

Instagram post by @udokhealth

PS: Udok’s founder Piet is in the collab with us, and we all build and grow together. If you want to hang with and learn from founders like Piet and 80+ others, come join the Open Collab. It’s packed with value for SA founders, including:

  • Weekly work-together slots where we network, share ideas and collaborate.
  • Weekly online masterclasses, workshops and ask-me-anything sessions with SA industry experts.
  • Free access to all our in-person events.
  • Book 1-on-1 sessions with SA startup experts.

Join The Open Collab

IN SHORT

Convo grease for Christmas Day lunch…

🤝 Kasi Expansion. Township e-commerce platform Yebo Fresh has been acquired by Smollan, a global retail solutions provider, to blend Yebo Fresh's cutting-edge digital innovations with Smollan's expansive operational network, retail insights, and merchandising expertise, to benefit brands, spaza shops, and small wholesalers nationwide.

🐁 Magic Mouse Reimagined. Apple is working on an updated version of its Magic Mouse. Apparently, this update might see its now infa-mouse charging port move from the base (so users can't use it while it’s charging) to literally anywhere else. It’s about time.

💰SMME Supply Chain Boost. Local FinTech Sourcefin has raised R150 million in funding from Futuregrowth Asset Management. Sourcefin provides access to finance and specialist supply chain support SMMEs and the funding will see it support more SMME growth in SA. Nice one.

🎅 Christmas Password Change. Cybersecurity company Intercede has warned against changing your online shopping passwords to any of the following top most breached Chrtismas-related passwords: snowball, christmas, snowman, snowflake, snowball1, christmas1, snowman1, Christmas, Snowball, and Santa, if you don't want your hard-earned Christmas bonus sto-ho-ho-len….

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with your own CTO for remarkable tech builds with Octoco, your own CFO for a fraction of the price with OCFO and 12 more vital startup tools & services.

CHECK THIS OUT

Give your support team a boost

Drowning In Support Tickets? Maven AGI is here to help.

Maven AGI platform simplifies customer service by unifying systems, improving with every interaction, and automating up to 93% of responses. Seamlessly integrated with 50+ tools like Salesforce, Freshdesk, and Zendesk, Maven can deploy AI agents across multiple channels—text, email, web, voice, and apps—within days. Companies like Tripadvisor, ClickUp, and Rho slash response times by 60%, ensuring quicker support and exceptional customer satisfaction. Don’t let support tickets slow you down

Request a free personalized demo today.

JOBS IN TECH

Makin’ moves early in the New Year…

🎯 Product Manager (Remote) @ Calm

👨🏻‍💻 Chief Technology Officer @ Crayon

🎨 Senior User Experience Designer @ Foolproof

🤹🏻‍♀️ Head of Projects @ Digemy

Hiring? Get in touch, and we will feature it here.

GAME TIME

Riddle Me This

Who am I? I’m a bottle, made not from plastic's shell,

But from plant-based roots where sustainability dwells.

I hold your drink, but I won't stick around,

For nature reclaims me when I hit the ground.

Who am I?


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🚗💨 3 Million's PrePaid Wheels...

Plus: Techy sangomas 🛖, SA’s highest-paid CEOs, local Amazon jobs & taking your startup global.

NEW
Newsletter
December 17, 2024

Fresh enough? While the US is losing its mind over astounding numbers of UFOs in New Jersey, calling a state of emergency over what’re clearly drones, a group of European scientists have found a way to measure water purity using cyborg clams and oysters. Fun times!

In this Open Letter:

  • Prepaid mobility: Getting 3 million South Africans some wheels.
  • Techy sangomas, SA’s highest-paid CEOs & Amazon’s local jobs.
  • Going global: How to take your SA startup up overseas.
  • Which SA startup is real? The people have spoken.
  • Short on ideas? Share this and get 100+ SA startup ideas.

Together with:

Getting 3M South Africans Their Pre-Paid Wheels

Getting a new set of wheels in South Africa is painful…

Car prices have climbed faster than inflation in the last 30 years (some say over 744%!), with the average new car price now being R392’174.

The average salary in SA in 2023 was R31’300 before tax (and other deductions)...

And, once Uncle SARS has taken their slice of your salary pie, this comes to around R26k, making a R10k per month car repayment nearly 40% of your take-home. Eeeeeeek…

The motor industry has tried to make it “more affordable” to purchase a car, from balloon payments to payment holidays, and even stretching out the “normal” 5-year/60-month payment terms to 72 months and, more recently, 96 months

96 months' worth of car payments. Sheesh…

Not to mention, when someone wants to buy a car, they have to go through the painful process of applying for it, only to have around 70% of applications getting declined…

We work hard for our money.

For most of SA, owning a car is simply not on the table. But that doesn’t mean there aren’t times or extended seasons when you need a car and would happily pay. Think: 

  • A contract or work that requires more travelling
  • A period where you need a car before relocating
  • Extended work in a remote location
  • A company you work for provides you with a vehicle without wanting to buy it.

But there’s an interesting trend amongst South Africans. We flippen love prepaid… (thanks Vodacom for introducing the prepaid concept to the world back in 1996)…

The local prepaid wheels player

This is where local startup FlexClub might just be onto something. Founded in 2019, FlexClub initially helped Uber drivers become owners of the cars they drive. However, after learning from this experience, it now offers prepaid mobility to anyone who qualifies, effectively letting users subscribe to use a new car on a month-to-month basis.

FlexClub lets you build a pay-as-you-go car plan: Pick a date of when you want to collect your car, how long you wanna keep it (how many months), choose your car (you’ve got options between R5’600 and R30’900 per month) and how much mileage you intend to put on the car (3’000kms is the standard). And Bob’s your uncle…

Avis supplies their cars, so you know they’re legit, and you have a whole fleet to fall back on.

Ok, but what about services, insurance, and other maintenance work?

Every car in the network is new, so you won’t get one older than 1 year (or with more than 36,000 km on the clock). If your car needs service, simply return it to Avis and swap it out for another one…

What about the excess? 

Don’t worry. Avis fleet insurance covers cars; you're only liable for the excess.

We chatted with FlexClub founder Tinashe Ruzane recently, and they’re seeing an interesting trend where around 20% of their subscribers already have vehicle financing and are using FlexClub’s prepaid subscription model to get a second car for their spouse or a child.

But there’s a little something extra to FlexClub: In addition to their own public-facing brand, FlexClub also offers the solutions as a platform for other businesses called Reflex. This allows other brands (think large insurer, Telco or bank) to launch their own branded pre-paid mobility offering using the same tech that is powering FlexClub.

With car prices soaring, finance terms stretching, and new car features shooting for the moon, could FlexClub change the way we get mobile in South Africa? We’re watching this space.

IN SHORT

A little something for the braai…

🤖 Take a Look Around. Local e-health startup Envisionit Deep AI is collaborating with German multinational pharmaceutical and biotechnology company Bayer to further advance the future of AI-driven medical imaging diagnostics. Nice to see SA startups making strides in biotech.

🦄 We have a unicorn! Tyme Group, owners of Tyme Bank in South Africa and operations in the Philippines, raised US$250 million, the largest fintech raise this year in South-East Asia, valuing the business at US$1.5 billion and giving it a unicorn status. The money will be used to further expand, specifically into Vietnam and Indonesia.

💼 Jobs Jungle. The jobs market is a jungle out there, but Amazon is currently hiring for 93 roles in SA, the bulk of which are in tech-related fields: 30 in Operations, IT, and support, 18 in Software Development, and 2 each in Machine Learning Science, Technical Project/Program/Product Management, and Systems, Quality, and Security Engineering.

🪶 Tradition goes Tech. SA’s traditional healers are using the Ngoma app to deliver services to their clients digitally. The app allows users to book virtual sessions and buy products from vetted traditional healers, allowing more people to access this ancient practice.

🎩 Like a Boss. The CEOs of SA’s top 200 JSE-listed companies have pulled in an average of R250k every day in 2024, according to PwC’s 2024 Directors’ Remuneration and Trends Report. Bob van Dijk, (former Naspers CEO) topped the tables at R330 million for the year, while the lowest-paid CEO struggled to make ends meet at R22.5 million.

🎯 The Stack. Founders need trustworthy tools and suppliers. Our Founder’s Stack includes an easy-to-apply R5M business facility from Lula, next-level authority building with Stream, and loads more vital startup tools and services.

BUILDER’S CORNER

Setting Up Offshore from South Africa

In collaboration with Dommisse Attorneys Inc.

Expanding offshore can feel overwhelming, but with the right approach, it opens up exciting opportunities for your business. We teamed up with the experts at Dommisse Attorneys Inc. to outline the four critical steps to getting it right.

Step 1: Clarify Your Offshore Goals

Offshoring isn’t just about earning foreign currency — it comes with legal and tax implications, including South Africa’s exchange control regulations. Offshore entities must meet requirements like having a “place of effective management” and a “foreign business establishment.” Translation: your offshore company needs real operations and decision-makers to comply and avoid hefty tax consequences.

Be aware of exchange control rules: for instance, licensing intellectual property (IP) to a related offshore entity requires approval, and selling the IP outright is prohibited. While offshoring IP is possible, following the correct steps is essential.

Step 2: Pick the Right Structure

How you structure your offshore entity matters. Here are the two main options:

  • Mirror Structure
    OffshoreCo mirrors SACo’s (your South African company’s) shareholding, creating a parallel group structure. A stapling agreement links the entities, ensuring any share movements in SACo are mirrored in OffshoreCo. Investors buy equal shares in both companies and benefit from their respective growth.
  • Holding Company Structure
    OffshoreCo becomes SACo’s parent company. Global investors often prefer this structure for its simplicity and familiarity, but it creates a loop structure that demands strict compliance and additional reporting obligations.

Your choice impacts everything from taxes to investor relations. Factors like shareholder numbers or high valuations might make a mirror structure more practical, while others may favour the streamlined benefits of a holding company.

Step 3: Choose the Right Jurisdiction

The location of your offshore company is crucial. Your choice should align with your goals, target markets, and investor expectations.

Popular destinations offer tax efficiency, business-friendly environments, and less red tape. But don’t stop there — some jurisdictions provide specific grants, tax incentives, or strategic benefits tailored to your industry. Consider long-term advantages, compliance costs, and potential risks before settling on a destination.

Step 4: Assemble the Right Team

Success in offshoring depends on your team. Experienced legal and financial advisors are non-negotiable. They’ll guide you through the complexities of compliance, exchange controls, transfer pricing, and ongoing obligations, helping you stay ahead at every step.

If global expansion is on your horizon, reach out to Dommisse Attorneys Inc.

BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Celebrated Carlin and Nathasha becoming the go-to guys for startup info at work!
  • Got the inside track on B2B sales from the pros.
  • Celebrated Tim’s “paying it forward” programme for NGOs.
  • Welcomed a host of new members — so many 🔥 local builders in here.
  • Celebrated Elijah and Danei’s road trip to deliver Finmaster orders.
  • Did the “who’s on holiday yet” roundup and got some lekker watering-hole leads.
  • Celebrated The Open Letter’s 275% growth in 2024 — with a promise of a masterclass coming soon.

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community.

Join The Open Collab

HAPPENING SOON

Upcoming Events

17 January 2025 — Sales Masterclass — Online: Come learn and ask questions directly to pros — Exclusive to members of The Open Collab community.

24 November 2025 — Offshoring Case Study — AMA: Get firsthand insights into what it takes to take your company global from SA — Exclusive to members of The Open Collab community.

31 January 2025 — Fundraising 101 — AMA: We’ve invited founders and teams who’ve recently raised funding to give you the ins and outs of securing investment —Exclusive to members of The Open Collab community.

View all our upcoming events here.

WHAT YOU SAID

AI for robots…

Last Friday, we asked if you could spot the real SA startup, and a good few recognised Stellenbosch AI traffic management system Quebit by Bytefuse

🟨🟨🟨🟨🟨⬜️ 🦓 The first drone delivery service for wildlife medicine was piloted by a Cape Town-based startup. (26%)

🟨🟨🟨⬜️⬜️⬜️ 🤑 A local fintech app is South Africa’s biggest export by revenue. (18%)

🟩🟩🟩🟩🟩⬜️ 🚦 An AI system to optimise a robot’s timing, reduce congestion, and improve traffic management. (26%)

🟨🟨🟨🟨🟨🟨 🚀 A Johannesburg-based company built the first reusable rocket to rival SpaceX. (30%)

Your 2 cents…

Great question, William! Ha ha, yeh apart from managing traffic, the system’s meant to allow authorities to do remote maintenance. So guessing they’re banking on it never going down…? 🤷

Psst, head down to Stellenbosch, Keegan. They are running a pilot, and the numbers look promising. 🏁


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🎄 The Rarest Thing this Holiday...

Plus: A fixer upper 🚗💨, shopping local & SA startup’s best-kept secret.

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December 13, 2024

Enough worth? Elon Musk’s been benefiting from Trump’s US win — the former boy from Pretoria now has a net worth that eclipses South Africa’s GDP by almost R600bn, sheez!

Anyway, forget Friday the 13th, it’s Fast-Five-Friday and we have a list of awesome startups doing great things — let’s go…

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1. ANOTHER BRICK IN THE WALL

Underneath the Christmas tree…

Named the world’s most valuable toy brand for the 10th year in a row, LEGO is beloved by kids, parents and adult collectors alike. Chances are there’s a LEGO set or two on Santa’s letter this year.

However, some brand-new sets can also have a pretty heavy price tag (like this Star Wars Millennium Falcon, which costs a cool R16199). Not unlike everything else, LEGO can't escape price increases due to inflation, with an average increase of around 5%.

Enter BLOCK Shop, an online LEGO store started by Anton de Kock and his family during COVID Lockdown. They sell pre-loved, rare, and retired LEGO sets, Minifigures, individual bricks, and other LEGO pieces. 

So, whether you’re keen building a set from scratch or need some individual pieces to create something from your imagination, BLOCK Shop might just be the right place to look…

Lego Wolverine…we didn’t know it existed

2. RUNNING REPAIRS

Mobile mechanics at your service…

In last week’s Fast Five Friday, we had a car maintenance riddle for you. While the answer we were looking for was Michanic, our friend DJ put us onto another startup in the space, making some moves called Fixxr. It’s a mobile mechanic platform that services cars at your home or office (or wherever you are, really). 

There’s probably a good reason why startups like these are finding customers. Over the last 5 years, roughly 2.4 million new cars were sold, totalling an estimated 13.1 million cars on the road. That means that more than 80% of the cars on the road in SA are older than 5 years and likely out of service plans.

Also, if you stick to guidelines, cars need to be serviced annually, meaning there are over 10 million services up for grabs.

Narrowing it down even further, an estimated 54% of workers still work hybrid, meaning servicing a car at home while you work from home could be very convenient. Assuming that all of the people who work hybrid have cars (and that they own all the new cars), that means that roughly 1.25 million of the car services out there per year could likely be interested in a home-based car service. At R1000 a service, that’s R1.25 billion market.

Talk about a perfect storm of conditions to make a business viable…

3. KEEP AN EYE ON THESE

Housing SA’s Class of 2025…

In 2023, over 2.5 million students enrolled across all of SA’s tertiary institutions. Which is great. But for a significant chunk of these students, trying to find student accommodation is a real headache – in fact, there’s only accommodation for about 20% of those who enrolled in universities (never mind those at other tertiary places of study)… 

Founded back in 2018, DigsConnect is Africa's largest student accommodation marketplace. It connects landlords, estate agents, and property managers with students searching for housing, making the process of finding and offering student accommodation simple and seamless.

They’ve already connected 161,000+ landlords and tenants across Cape Town, Pretoria, and Jozi, so if someone you know is heading to university in February 2025 and still looking for a place to stay, check them out.

4. FROM THE OPEN COLLAB COMMUNITY

Locals supporting locals…

We’ve written about SA’s semigration trend before (mid-2023 to be exact). Big city slickers finding the allure of small-town living enough to move their whole family to coastal areas and small towns across SA.

While things like Fibre Internet or Herotel have made it possible for people to work from anywhere, big-city comforts like MrD, Uber Eats, and even grocery delivery are in short supply in smaller towns (if any).

New local player, Bzaar is making it easier to buy from local shops, artisans, restaurants and other services in your local community and get it delivered to your doorstep. It’s big city convenience with a small town touch.

And we think Gustav and Elouise might be on to something… just check how something similar played out in the USA into a $20m a year business.

Instagram post by @bzaarza

Want to build with founders like Bzaar’s Gustav and Elouise? Come join SA’s premium community for tech startup and scale-up founders.

Join Today

5. A TEAM OF ENGINEERS TO HELP YOU BUILD

Build with the leaders

The more complex the problems you solve, the higher the likelihood of great margins. And with margins on SaaS businesses under pressure due to AI making it easier than ever to code, many are shifting their attention to hardware.

But hardware’s a different ball game, an engineer’s game, in fact…

And most SA founders don’t have direct access to that level of hardcore engineering talent. It’s normally reserved for the big guns developing aerospace or deep tech in Stellenbosch.

Until now, that is…

The venture engineers (so-called because, well, they are all actual engineers) at Octoco, whose outsourced CTO work normally only aligns with big players that want to build serious new tech, have just launched Yenza, a new venture studio that helps founders with a vision go from zero to the stratosphere in record time.

Octoco team in Stellenbosch

It’s like having a team of hardcore engineers join your team, so it's a definite must for founders with SpaceX-level dreams to get going.

We’d try to get in early because people are going to be clamouring to get accepted – apply here.

IN SHORT

Something juicy for the road…

🌿 Green Tech Gear Up. Local hardware tech incubator Savant has just launched the 3rd Cohort for its Build Programme, a 6-month accelerator aimed at early-stage startups solving complex green economy challenges through science and engineering-based technology. Apply now.

🤖 Google’s 2nd Gemini. Google has released a new version of its AI model: Gemini 2.0. It’s said to be twice as fast as its predecessor, will power virtual agents and can generate images and audio across languages. Google also launched “Deep Research” which allows users to use Gemini to dive into topics with detailed reports.

🔎 What We Searched For. SA’s Year In Search 2024 was released and showed the stuff nearest to our hearts, and Google Search trends. From “Dricus du Plessis” in Athletes to “Baby Reinder” and “Inside Out 2” in TV and Movies, South Africans liked to stay in the know, keeping their finger on the pulse of events like both SA & US Elections, the peanut butter recall, the ANC coalition and the two pot system.

💻 DStv Byting Back. MultiChoice revealed some DStv Stream data from the last year, with users streaming over 560 petabytes of content. The recent Bok game against Scotland was the most-streamed live sports event, “Aquaman and the Lost Kingdom” the most-watched movie, and “Yellowstone” and “My Brother’s Keeper” the most streamed international and local series respectively.

🏗️ CAT’s out the Bag. SA construction equipment company Barloworld has received a R22.8 billion offer from Saudi Arabian heavy machinery group Zahid Group and its local partners. Barloworld is the official Caterpillar dealer in several African nations including Zambia, the DRC, Malawi, Angola and South Africa.

🎯 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with the best in business strategy with Metavolve, investment, offshoring and startup legal insights with Dommisse Attorneys and 12 more vital startup tools & services.

JOBS IN TECH

We know it’s Friday the 13th, but do ya feel lucky?

🧱 Senior Product Manager — Ecommerce @ Yoco

👨‍💻 Solutions Architect @ FlySafair

🤝 Co-Founder @ Veevo

⚡️Product Engineer, Technical Procurement Agent and Hardware Engineer @ Plentify * who we featured in the newsletter on Tuesday)

Hiring? Get in touch, and we will feature it here.

GAME TIME

3 Lies and a Truth


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💡 Taking the Price Fight to Eskom

Plus: Artsy Grok 🎨, legal bots, a job at Home Affairs & higher quality business leads.

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December 10, 2024

Tired of phone scammers? Stick a granny on them… Virgin Media O2 has launched the ultimate anti-phone fraud weapon: an AI granny to talk scammers’ ears off. She wastes their time and, in doing so, reduces the chance of them getting to you.

In this Open Letter:

  • Smart moves: New energy tech to take the price fight to Eskom.
  • Grok gets artsy, gaming gets going & Home Affairs’ big career move.
  • Dream come true: The truth about getting high-quality inbound leads.
  • The startup that sends a mechanic to your door: See who got it right.
  • Lonely building your startup? Join The Open Collab and get support.

Together with:

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Taking the Tariff Fight to Eskom

Remember loadshedding? 

What started way back in 2007, came and went in ebbs and flows before peaking in 2023 with nearly 7’000 pretty dark hours throughout the year (almost 3x the amount of loadshedding than the previous year). We all hated the dark, but in the macro picture, it led to the birth of an entirely new industry.

Here Comes the Boom

In 2023, South Africa experienced a solar boom, with a record-breaking R17.5 billion worth of solar panel imports (3x what it did in 2022). 

Interestingly, these solar panels have a combined nominal capacity of around 5’000 MW, more than both Eskom’s largest coal-fired power stations, Medupi and Kusile, which have a nominal capacity of 4,800 MW each.

But suddenly, out of the blue, loadshedding was suspended on 26 March 2024… 

And despite many people around the country thinking SA would get plunged into Stage 8 darkness sometime after the last votes got counted after election day (29 May 2024), it remains suspended to this day (259 days and counting)...

All is not lost…

For consumers, the name of the game went from keeping the lights on during bouts of loadshedding to trying to maximise your solar savings by minimising your reliance on the grid.

And now that loadshedding might not really be a thing anymore, solar owners might be left wondering what to do with the R60k to R250k white elephant sitting on their roof.

Eskom has been increasing its prices steadily, with Eskom’s tariff hikes staying below inflation until about 2008 when it started to climb sharply. 

Between 2007 & 2022, inflation in SA was 129%; Eskom’s tariffs, on the other hand, increased 5x the rate of inflation: a staggering 653%.

And in 2023 and 2024, Eskom hit consumers with another 18% and 13% respectively. 

And there’s another multi-year increase on the cards:

  • 36.15% from 1 April 2025
  • 11.81% from 1 April 2026
  • and 9.10% from 1 April 2027

Like some sort of sick multi-year April Fool’s joke if you ask us… 

The cost-benefit of using as little as possible electricity from Eskom is becoming substantial.

The local player helping SA get more bang for their electricity bucks…

Plentify is a home energy management platform that provides intelligent ways to optimise consumers’ home energy and load management. For starters, by looking at that energy-guzzling geyser – chowing between 40% & 60% of your electricity usage.

Plentify’s HotBot controller is a smart device that helps reduce your geyser’s energy usage. But the real magic happens when you have solar installed: Plentify’s SolarBot device helps your solar system optimally utilise generated electricity (when it’s free during the day, of course) by analysing weather patterns, human behavioural data (i.e. when and how you use electricity) not to mention loadshedding schedules when that was still a thing…

And with 8 years' worth of insights from tens of thousands of installed smart devices, Plentify knows what they’re talking about, allowing them to back it up with a solid software offering: 

  • App: How you control your energy usage by getting real-time insights to optimise your home’s energy usage and save up to 30% of your water heating costs.
  • Platform: Using data and insights to minimise your electricity usage over time.

And it’s the platform’s intelligence that gives it an edge. For example, Instead of programming a geyser timer, just tell it when you want hot water (say 6 AM or whatever), and it’ll do the calculations to make it so every time.

They also have big future plans for smarter energy usage: Plentify founder, Jon Kornik told us about “shiftable appliances” – i.e. one you can connect and decouple depending on its electricity needs at different times. Think geezers, pool pumps etc. 

And it’s this way of thinking that’s core to their business. 

With tech platforms like Plentify enabling more people to use their energy more optimally, we’re watching this space.

IN SHORT

Some lekke facts to gooi around the watercooler…

🎮 Gaming Africa. Local indie gaming studio Yellow Lab Games has just been acquired by ReForged Studios. This is ReForged’s third acquisition in the last few months after it acquired Ground Shatter and Extra Mile Studios both from the UK. We recently discovered the SA game studio space is quite big, with more than 60 active studios, nice.

👔 Legal Bot. African law firm Bowmans has become the first in Africa to integrate Generative AI platform ‘Harvey’ into its operations. ‘Harvey’ uses advanced AI algorithms to assist lawyers in efficiently and accurately reviewing contracts, summarising and translating documents, and performing redline reviews. If it’s as quirky as Harvey Specter, we might actually want to use it for something else…

🎨 Grok’s Artistic Side. xAI has just gotten its own AI image generator called ‘Aurora’. While it’s still unclear if ‘Aurora’ was trained by xAI, built on top of existing image generators, or built in collaboration with a 3rd party, Elon Musk has alluded to it having its own ‘image generation system’. It’s still in beta, but some of the initial images we’ve seen look pretty cool. Time will tell.

🎥 Speaking of AI creations. OpenAI released its video creation capability called Sora yesterday. Available everywhere, except, of course, Europe. The first videos look pretty slick, and if you have a ChatGPT subscription, you can go make some videos.

💼 Government Gigs. Fancy a job at Home Affairs? Well, the Department of Home Affairs (DHA) has launched an eRecruitment platform that allows prospective job applicants to view and apply for all departmental vacancies online without the hassle of paperwork. Say what you will, but HA is making big strides in adopting digital solutions, we just wonder if it also takes a 2-hour lunch break…

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with your own fractional CFO for less with OCFO, the easiest way to manage your finances with Xero and 12 more vital startup tools & services.

CHECK THIS OUT

How to Get Better Quality Business Leads

When it comes to lead quality, nothing beats a solid inbound lead. Zendesk found that 59% of marketing professionals believe inbound strategies deliver the highest-quality leads, while only 16% think the same about outbound.

And let’s be honest – it makes sense. If someone’s actively looking for what you offer, they’re already halfway to buying.

But here’s the catch: How do you ensure those buyers find you first? The answer lies in three key areas: Presence, Awareness and Nurture.

Presence: Can They Find You?

This one’s simple – if they search for your solution, do you show up? Your SEO game needs to be on point. But it doesn’t stop there…

Does your website have enough substance to guide their decision? When they check your company’s socials or even the founder’s LinkedIn profile, does it look like things are happening? 

Your online presence is your credibility, so make sure it says, “We’re the ones you’ve been looking for.”

Awareness: Are You the First Name They Think Of?

When their problem becomes urgent, are you the first to come to mind? You need to be visible – everywhere they are.

Are you sharing insights that resonate? Are you showing up on social, not just as a business, but as a founder who’s passionate about solving their challenges? Consistency builds familiarity, and familiarity keeps you top of mind.

Nurture: Build Trust That Lasts

Even the best leads need a little guidance. Does your content help them understand their challenges better? And, more importantly, does it tie their solution back to you?

This is where things like blog posts, guides and case studies shine. Drip campaigns can keep potential customers engaged, and a newsletter can keep your brand relevant. 

The goal is to create trust – trust that your solution isn’t just a fix but the fix.

The problem is most scaling B2B brands do one of the above, but it’s really when you do all three that the inbound magic happens. 

But “it’s a lot of content to create”, I hear you say… that’s why there’s Stream, your unlimited content generation subscription service delivered by the team behind The Open Letter.

Want to get yourself set up for inbound leads in 2025? 

Book a FREE content strategy session with us before 17 January 2025.

Reach out now

BUILDING TOGETHER

Happening over at The Open Collab

In the last few days alone, in our online community, we…

  • Discussed some of the most outrageous HR practices.
  • Voted on where to get out free coffee — hmmmmm… 😊☕
  • Connected Elijah to a potential partner/collaborator.
  • Helped Sebastian with some fire website payment options.
  • Got our first glimpse of OpenAI’s Sora — now available!
  • Ordered some beautifully marbled wagyu steaks via Christiaan’s new online portal.
  • Had fun playing Laurie’s word game, Kwartel.
  • Discussed YC’s move out of Africa and the Western Cape’s GDP potential.
  • Welcome so many new members! (The consensus being that The Open Letter and Open Collab offer such a fresh local perspective as opposed to all the normal US-based startup fare.)

Thinking about joining The Open Collab?

  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.
  • All for only R500 a month!

SA’s only dedicated tech startup and scale-up founder community.

Join The Open Collab

HAPPENING SOON

Upcoming Events

11 December 2024 — Year-End Reflection Workshop — Online: Our friends at Metavolve are teaching founders their super-strategic ideal way for startups to end off the year (to enable them to dominate in Jan) — register for free here.

13 December 2024 — Sales Masterclass — Online: Part 3: Keep your B2B sales pipeline filled with this Masterclass session with sales expert, Sebastian Chapman — Join The Open Collab community to attend for free.

View all our upcoming events here.

WHAT YOU SAID

The wheel deal…

We asked a vehicle startup-based riddle in the last Fast Five Friday, and not a lot knew that Michanic services your car at your house…

🟨🟨🟨🟨🟨🟨 🛠️ WeFixCars: 38% 

🟩🟩🟩🟩⬜️⬜️ 🛻 Michanic: 25% 

🟨🟨🟨🟨⬜️⬜️ 🩺 CarDok: 31% 

🟨⬜️⬜️⬜️⬜️⬜️ 🧘 RideGuru: 6%

Your 2 cents…

Solid bet, William. Not this time, though, right answer is Michanic. 🚨

Thanks for the intro, DJ, we gonna go check out Fixxr. 👀


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✈︎ Your Holiday Bags, Sorted

Plus: 12 Years to launch 🚀, tech jobs, 5 startups, bakkies on call & back the Bokke.

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Newsletter
December 6, 2024

Long drive? Car manufacturers have been building so many luxury features into cars that more drivers are getting sleepy behind the wheel. The solution? Dash cam-style AI’s to detect and wake up drowsy drivers.

Happy Fast-Five-Friday! 5 startups, local, all doing big things. Let’s go…

Together with

1. EARLY DAYS

Letting the Cat Out of the Bag…

The average visitor spent just over 2.5 days in Cape Town between January and June this year. And this festive season, expect Cape Town to be heaving with 27 airlines flying folks to and from 31 global destinations, not to mention the nearly 200k passengers and crew pulling into Western Cape ports.

With most accommodation check-outs happening mid-morning, visitors may have some time on their hands before leaving, so a quick trip to Table Mountain, Kirstenbosch, Robben Island etc. could be on the cards. But nobody wants to schlep their luggage around (least on a ferry). 

That’s why we think local luggage and logistics company Bag Drop is on to a cool idea. Simply book a time for your luggage to be collected, Bag Drop securely stores your luggage and then drops it off whenever you need it (more than likely at the airport), all the while letting you track your bag, and see the live driver location.

Don’t be that weirdo that rocks up at Cafe Caprice with your suitcase

2. A WORLD LEADER

12 Years till Launch

Over 12 years ago, South African Guy van der Walt and a team from UCT set out to create the world’s most medically accurate and ethically developed 3D anatomy models.

The team at Atomedge dedicated over a decade to this project due to the immense complexity of precisely mapping every component of the human body — 206 bones, 100,000 km of arteries, and millions of nerves. Creating a model of this calibre required an extraordinary amount of time, effort, and resources — talk about a competitive edge!

Accurate arteries

This model captures every detail of the human body, from muscles and nerves to bones and arteries. And recently they started selling it to academic institutions, researchers, and organizations worldwide, changing the way anatomy studies and medical education is performed.

They recently won the Xero South Africa Beautiful Business Award, and the money is going to go a long way in getting the word out.

3. WATCH THIS SPACE

Leading the Charge!

The local EV scene is hotting up. Strangely, it has nothing (or very little) to do with that oke from Pretoria who also wants to send humans to Mars. This year alone we’ve seen the launch of SA’s first electric minibus taxi, a couple of international brands dropping their electric trucks on local shores, not to mention SA’s first solar EV charging station in the North West province…   

We recently caught up with Zimi CEO Michael Maas to hear about what’s next for the Zimi Team. And it’s also been a bumper year for the turnkey EV charging platform, from closing their pre-seed funding round with Anza Capital, their Startup of the Year nomination for mobility from Startup Club ZA, not to mention the imminent launch of Zimi Pay to EV users back on the road.

Instagram post by @theopenletterza

4. FROM THE OPEN COLLAB COMMUNITY

Data – Awareness – Action

Sustainability is tough, especially for large, multi-location companies with thousands of employees and countless data sources. But by centralising that data into an easy-to-understand format, you can drive awareness, cut costs, and benefit both the planet and your bottom line.

HYDRA, a software solution built by The Awareness Company, turns complex data into clear insights to drive sustainability. It collects and organises data from sensors, cameras, and systems, to improve efficiency, predict problems, and boost collaboration (so that everyone in the org understands its data).

Oh ja. The Awareness Company was the Climate/Sustainability Tech winner at last week’s Startup Club ZA’s South African Startup Awards.

PS. Two of the co-founders of The Awareness Company, Priaash & Shazia is part of The Open Collab community. Come join them in SA’s founder community for startup and scale-up founders.

Join The Open Collab Today

5. ON THE POD

Building Ventures Ground Up

This Global Startup Studio Report claims that startups developed within venture studios tend to outperform those following traditional paths. They have a 30% higher success rate, with 84% securing seed funding. Of these, 72% progress to Series A funding, compared to 42% of traditional startups.

Venture studio startups also reach Series A in about 25.2 months, significantly faster than the 56 months typical for traditional startups. Additionally, they achieve an average internal rate of return of 53%, surpassing the 21.3% average for traditional startups.

That’s likely why the teams at Next176 and ByteOrbit have teamed up to form NextOrbit, a venture studio that combines the best venture-building capabilities from both entities.

We had Nonjabulo Zondi from Next176 and Liz Ras from ByteOrbit on the podcast this week to share the reasoning behind this venture as well as talk about some of the challenges that Venture Studios faces.

IN SHORT

How’s this for a Conversation Starter…

🇿🇦 Really back the Bokke. A consortium of Altvest Capital, RainFin, 27four and EasyEquities put forward a proposal to SA Rugby to create the means for the public to own up to 40% of the Springbok commercial rights. Now that’s an idea we’d throw some money behind even if it’s just for “gees”.

❤️ In the REd. The Good People Data Company has secured a major investment from REdimension Capital, to fuel its fuel growth, innovation, and expansion across Africa, as the continent navigates the challenges of a digital-first world. Lekker to see some deals flowing to close off the year.

🤖 And then there were 5. At AWS re:Invent, Amazon revealed new AI models for automation, content creation, and multimedia tasks, alongside plans for a massive AI compute cluster. And the real big news is that these models are up to 75% cheaper than competitors. As these costs come down, highly doubt we will see AI categories at startup competitions as all startups will eventually incorporate it.

🚙 Uber Bakkie.  Uber announced that South Africans can now start requesting “Bakkies” for loads up to 1 ton. Now you can go crazy in your neighbourhood WhatsApp buy and sell group.

🏦 Neo Bank Returns. Those who participated in European bank Revolut’s crowdfunding round in 2016 at $2.14 a share can now sell their shares at a whopping $865.42 per share in a secondary offering leading up to their upcoming IPO. Nothing like a sweet 400x return in 8 years.

😎 The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with your own CTO for remarkable tech builds with Octoco, all your accounting sorted with Xero and 12 more vital startup tools & services.

END-YEAR POWER

The Right Way to End Off 2024

(and supercharge your 2025 at the same time…)

Year-end is always a little bitter-sweet for startups and founders — you did a lot in 2024, but there’s so much more still to be done… so you fall into the “can’t switch off” trap and one of two things happen:

  • You either refuse to admit you’re burned out and try power through the holidays, never resting and potentially crippling your business for 2025.
  • Or January 2025 conversations keep creeping into your year-end meetings and work, muddying your end-of-year and leaving everyone frazzled.

The problem with those is both will stop you from hitting the ground running in Jan.

The solution: Business strategy consultants Metavolve have developed a tailormade Year-End Reflection toolkit, and you and your team can log in on 11 December at 12:00 for a free 2-hour workshop on how to end this year off right.

The aim is to teach you the most business-savvy and psychologically advanced way to close off 2024 so that you’re on fire again in 2025.

It’s free — register for the LinkedIn Live event here.

JOBS IN TECH

A Change is as Good as a Holiday…

🧱 Product Owner @ Deel

👨‍💻 Senior Full Stack Engineer @ MoonPay

🎨 Creative Leader @ Mr Price

🤳 FinTech Operations Manager @ SnapScan

Hiring? Get in touch, and we will feature it here.

LET’S PLAY A LITTLE GAME

Riddle Me this, Batman…

I fix your ride without the stress,

A motor guru in your pocket, no less.

No need for calls, or waiting in line,

I send a mechanic right on time.

Who am I?


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🇿🇦 A New Model for Advice

This startup is restoring financial advisors’ reputations. Plus: 🐔 VATless proteins, Musk's major lawsuit and founder focus.

NEW
Newsletter
December 3, 2024

Less noise? The UK’s University of Birmingham has unveiled a new design of urban wind turbine that produces energy 7 times more efficiently than any current model and revealed it was designed by AI.

In this Open Letter:

  • New Types of Advice: Get advice without the hidden commissions.
  • SA’s biggest back is in black, drop the VAT on the protein, pain from two pots.
  • All the Finance Help: Fraction of the cost.
  • Fake startup book: The results are in.
  • Last chance for 40% off.  Join The Open Collab today.

Together with:

Putting the Trust Back in Your Fin Advice

SA has a financial literacy rate of only 42%... 

When compared to the UK’s 67%, Australia’s 64%, Canada’s 68%, and Denmark’s 71%, it would make sense that many in SA would need help navigating our finances, especially when it comes to risk and retirement. 

This lack of financial literacy gave rise to an entire industry of financial advisors. 

In fact, in SA there are roughly 3,500 practising Certified Financial Planner (CFP®) professionals whose mandate is to advise on products their clients can buy from registered Financial Service Providers (FSPs).

The same goes for the nearly 200k reps we have working for the 11’750 of SA’s FSPs. All out there to sell you products…

Now, while there are certainly good financial planners who help people, a challenge with the industry is that the incentives are often misaligned. Financial advisors are often rewarded with large commissions for selling certain products over others and it’s hard to think that such an advisor might sell a product that offers less commission. 

And the problem for many investors is that there is no transparency into exactly how much commission or kickback such an advisor will get when selling said product. And some of these commissions can range between 3 and 8.5% of the total cost of the product - upfront!

(Never mind the ongoing payments and performance-based bonuses, alongside perks like trips and professional development…)

But what this commissions-based model does is create an obligation towards the financial institution - i.e. the organisation helping the advisor put food on the table. In other words, not necessarily you and I…

It’s so bad it makes you want to avoid Christmas lunch

One can imagine that quite a few people have been tricked into buying products they don't actually need simply because their cousin Jimmy started a new job as a CFP and needs money for the December holidays.

This begs the question: When you go see a financial advisor, how do you know anything they try to “sell” is really right for you?

The local player swimming upstream

Doshguide is a local platform looking to bring credibility back to the financial advice game by changing how advisors earn a living: Instead of commission on financial products you don’t need (or aren’t suited to your financial situation), Doshguide connects consumers with advisors for flat-fee, 100% unbiased, personal finance and investment advice.  

How it works is:

You book an initial 20-minute consult with Doshguide’s founder Rory Brachner (he’s been burnt by a financial advisor before, so you just know he’s gonna connect you with the right person…).

You then get matched with one of the advisors on Doshguide’s panel for between R450 and R6’000 per month, depending on the complexity of your finances.

And because the advisors work on a flat-fee basis (this is where your month-to-month sub comes in) - they’re not here to sell you any product. They help you find something that’s the right fit for you and your financial situation. There is no commission on products sold, just 100% unbiased advice.

They’re also able to work with all the major financial institutions as well for those products that need a financial advisor attached to them - they simply zero out the commission.

SA sorely needs more high-net-worth and money-savvy citizens. And platforms like Doshguide that enable 100% unbiased financial advice might just convince more South Africans that it’s worthwhile speaking to an advisor again. We’re watching this space…

CHECK THIS OUT

Close the Year Strong with Smarter Financial Planning

A 2024 report by Xero revealed that 24% of small businesses in South Africa face cash flow challenges, with 72% of them resorting to personal funds to sustain operations. Additionally, 46% of business owners spend one to two months chasing late payments, further highlighting the extent of the problem.

For many founders, these challenges are at their worst in December. Fewer workdays mean less income, and in many sectors, December feels like a standstill. It’s often the time when founders dip into personal funds to keep their businesses afloat—bye-bye holiday plans.

But it doesn’t have to be this way.

With the right planning during busier months, you can ease the stress and build reserves to confidently navigate the holiday slowdown. And let’s face it—strategic financial planning isn’t as simple as “just make more money in the good months.”

That’s where a CFO can make a world of difference. A seasoned CFO doesn’t just look at the numbers—they help you make the right strategic decisions to keep your business resilient, ensuring you can enjoy the holidays instead of stressing over cash flow.

Here’s the best part: You don’t need a full-time CFO.

With fractional CFO services, you can access world-class financial expertise without breaking the bank. Whether it’s maximising profits in busy periods, building reserves, or setting realistic strategies, a fractional CFO can help you navigate the complexities of financial management while keeping costs low.

Contact OCFO today to learn how their services can help you finish the year strong (or make sure next year is a strong one) and spend your holidays the right way.

Contact OCFO now

IN SHORT

Some lekke facts to gooi around the watercooler…

🍯 Two-Pot Pain. JSE-listed financial services group Alexforbes has seen an increase in operating costs since the implementation of SA’s Two-Pot retirement system, with withdrawals seeing the company’s tech costs (two-pot system implementation, software and licensing costs, and an increase in outsourced services) increase by 13% Y-o-Y, and personnel expenses up by 12% to handle increased claims volumes.

🧱 BRICS Brickwall? SA’s Department of International Relations and Cooperation (DIRCO) has said there are no plans to create a “BRICS currency” in response to incoming US President Trump’s tariff threat to impose 100% tariffs on BRICS nations that support the creation of an alternative currency to the US dollar.

🍗 VAT-Free Chicken. SAs might feel the pinch of rising food costs lessen if a proposal to remove VAT from frozen bone-in chickens & portions, and fresh and frozen chicken offal, is successful. The proposal, submitted on behalf of the South African Poultry Association (SAPA) and the Association of Meat Importers and Exporters (AMIE), aims to expand the basket of essential foods free from VAT, and those that would benefit poorer households.

👆Back in Black. Naspers-owned Prosus has announced half-year profits with group adjusted earnings (before interest and taxes) hitting US$60 million. This comes off the back of the group selling stakes in Trip.com in China, food delivery company Tazz in Romania, and Superbalist back home in SA.

⚔️ Musk v OpenAI. Attorneys representing Elon Musk and his AI startup xAI have filed for a preliminary injunction against OpenAI to prevent it from converting into a fully for-profit business. Musk’s legal team is arguing that OpenAI should be prohibited from “benefitting from wrongfully obtained competitively sensitive information or coordination via the Microsoft-OpenAI board interlocks.”

🎯 Founder Focus. Every year, more than half of entrepreneurs put their company’s future at risk by failing to take a proper break over the holidays. Our friends at Metavolve are hosting a free, game-changing, hands-on 2-hour workshop on 11 December with practical steps to end off 2024 in a way that allows you to take a good break this Christmas so that you can come back on fire and ready to dominate again in January – register here for free.

BUILDING TOGETHER

Happening over at The Open Collab

Our community of SA founders have been buzzing…

  • We welcome 12 new members who made most of our schweet Black Friday 40% off.
  • Helped Pieter find the best international SMS provider.
  • Coordinated to meet at AfricArena this coming week.
  • Discussed the current trends of ghost engineers and heard some horror stories.
  • Had a great time in chat roulette brainstorming how to overcome challenges together.
  • Thinking about joining The Open Collab?
  • Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
  • Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
  • Join all our online and in-person events for free!
  • Exclusive 1-on-1 sessions with startup consultants.

SA’s only dedicated tech startup and scale-up founder community. 40% off the annual plan until midnight!

Join The Open Collab

HAPPENING SOON

Upcoming Events

4 December 2024 - In Stellenbosch? We are partnering with the Stellenbosch Network for a business speed networking event. It's going to be a great deal of fun, and there are only a few tickets left; come join in!

6 December 2024 — AMA with Alan Knott-Craig: After our LinkedIn Live with Allan, you voted to an Ask Me Anything session — Join The Open Collab community to attend for free.

13 December 2024 — Sales Masterclass — Online: Part 3: Keep your B2B sales pipeline filled with this Masterclass session with sales expert, Sebastian Chapman — Join The Open Collab community to attend for free.

View all our upcoming events here.

FRIDAY’S GAME RESULTS

The Books That Founders Need

We asked which book is NOT a SA startup/business book, and you almost got it… 

🟥⬜️⬜️⬜️⬜️⬜️ Stalking Giants

🟥🟥🟥🟥🟥⬜️ Life Lessons 

🟥🟥🟥🟥🟥🟥 Upstart 

🟩🟩🟩🟩🟩⬜️ Township Tech 

⬜️⬜️⬜️⬜️⬜️⬜️ The First Kudu 

Correct answer: Township Tech… man, we wish it was real though.

The others are all real:

  • Stalking Giants is also new: A look at how Capitec managed to take on the Big Four Banks.
  • Life Lessons is the new book by Alan Knott-Craig, known for CellFind, iBurst, Mxit, Herotel and now fibertime.
  • Upstart is a book by the then-25-year-old founder of DigsConnect.
  • The First Kudu is the remarkable story of SA’s first would-be unicorn, HouseME.

And you should totally get yourself a copy – all great stories!

Your 2 cents…

You nailed it, Karabo! 💡 It’s actually not a book — well spotted! 🎯

Us too, Nashe! 🙌


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